TSB: MERCEDES BENZ AMG CLS63, AMG E63, AMG GLE43, AMG GLE63, AMG ML63, B-CLASS ELECTRIC, B242, B246, B250E, C180, C190, C250, C300, C350, C36 AMG, C43 AMG, C63, C63 AMG, CLS, CLS218, CLS400, CLS550, CLS63, E, E207, E212, E213, E250, E300, E320, E330, E350, E400, E400 HYBRID, E500, E55, E550, E63, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, ML250, ML350, ML400, ML500, ML550 (2008–2018)

Bulletin LI54.25-P-056472 — February 10, 2014

Bulletin Details

Bulletin IDLI54.25-P-056472
ManufacturerMERCEDES BENZ
ModelsAMG CLS63, AMG E63, AMG GLE43, AMG GLE63, AMG ML63, B-CLASS ELECTRIC, B242, B246, B250E, C180, C190, C250, C300, C350, C36 AMG, C43 AMG, C63, C63 AMG, CLS, CLS218, CLS400, CLS550, CLS63, E, E207, E212, E213, E250, E300, E320, E330, E350, E400, E400 HYBRID, E500, E55, E550, E63, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, ML250, ML350, ML400, ML500, ML550
Model Years2008–2018
Date IssuedFebruary 10, 2014
Date Added to NHTSANovember 4, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected164 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG GLE43 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B250E 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 400 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE300D 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE400 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B-CLASS ELECTRIC 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B250E 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E213 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E300 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE292 COUPE 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE300D 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350D 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B-CLASS ELECTRIC 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B250E 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 HYBRID 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML500 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B-CLASS ELECTRIC 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B250E 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C180 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C190 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E212 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 HYBRID 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML400 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML500 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C180 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E212 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E330 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 HYBRID 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML400 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML500 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E212 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML500 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML550 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLS63 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E212 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E63 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG E63 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C36 AMG 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C43 AMG 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E320 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E500 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E55 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C36 AMG 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C43 AMG 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2008 110000 ELECTRICAL SYSTEM

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI54.25-P-056472) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.