TSB: MERCEDES BENZ C180, C200, C220, C250, C300, C350, C36 AMG, C400, C43 AMG, C63, C63 AMG, C63S AMG, GLK250, GLK350 (2008–2015)

Bulletin LI4245P073405 — August 2, 2021

Bulletin Details

Bulletin IDLI4245P073405
ManufacturerMERCEDES BENZ
ModelsC180, C200, C220, C250, C300, C350, C36 AMG, C400, C43 AMG, C63, C63 AMG, C63S AMG, GLK250, GLK350
Model Years2008–2015
Date IssuedAugust 2, 2021
Date Added to NHTSAJanuary 3, 2022
ComponentENGINE AND ENGINE COOLING
Vehicles Affected100 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ C200 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C200 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C220 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C220 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C250 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C400 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C400 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63S AMG 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63S AMG 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK250 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK250 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK350 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2015 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK250 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK250 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2014 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK250 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK250 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK350 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2013 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C180 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C180 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C250 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C250 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK350 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2012 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C180 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C180 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ GLK350 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2011 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2010 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2010 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 2010 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2010 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 AMG 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLK350 2010 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C36 AMG 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C36 AMG 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C43 AMG 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C43 AMG 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 AMG 2009 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C300 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C300 2008 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C350 2008 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C36 AMG 2008 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C36 AMG 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C43 AMG 2008 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C43 AMG 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C63 2008 060000 ENGINE AND ENGINE COOLING
MERCEDES-BENZ C63 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI4245P073405) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.