TSB: MERCEDES BENZ E350, E550 (2003–2010)

Bulletin LI32-22P051722 — December 14, 2011

Bulletin Details

Bulletin IDLI32-22P051722
ManufacturerMERCEDES BENZ
ModelsE350, E550
Model Years2003–2010
Date IssuedDecember 14, 2011
Date Added to NHTSAOctober 14, 2011
ComponentSUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
Vehicles Affected52 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

XENTRY(MERCEDES): MALFUNCTIONING OF THE AIRMATIC IN THE DISPLAY. *PE UPDATED 3/9/12. *PE

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ E350 2010 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2010 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2010 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2010 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2009 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2009 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2009 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2009 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2009 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2009 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2009 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2009 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2008 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2008 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2008 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2008 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E550 2008 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2008 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E550 2008 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2008 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2007 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2007 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2007 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2007 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E550 2007 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2007 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2007 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2007 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2006 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2006 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2006 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2006 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2006 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E550 2006 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2006 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2006 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2005 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2005 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2005 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2005 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2005 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2005 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E550 2005 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E550 2005 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2004 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2004 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2004 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2004 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2003 021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES-BENZ E350 2003 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ E350 2003 022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
MERCEDES-BENZ E350 2003 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI32-22P051722) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.