TSB: MERCEDES BENZ A220, AMG C43, AMG C63, AMG C63 S, AMG CLS53, AMG E53, AMG E63S, AMG GLC43, AMG GLC63, AMG GT, AMG GT S, AMG S63, B180, B200, B220, C205, C300, C350E, CLA250, CLS450, E213, E238, E300, E450, G550, G63, GLA250, GLC300, GLC350E, GLC63, GLC63S AMG, GLE, GLS450, METRIS, S217, S222, S450, S560, S65 AMG, S650, SPRINTER (VS30), SPRINTER 2500, SPRINTER 3500 (2019)

Bulletin LI32 25-P-069660 — April 9, 2019

Bulletin Details

Bulletin IDLI32 25-P-069660
ManufacturerMERCEDES BENZ
ModelsA220, AMG C43, AMG C63, AMG C63 S, AMG CLS53, AMG E53, AMG E63S, AMG GLC43, AMG GLC63, AMG GT, AMG GT S, AMG S63, B180, B200, B220, C205, C300, C350E, CLA250, CLS450, E213, E238, E300, E450, G550, G63, GLA250, GLC300, GLC350E, GLC63, GLC63S AMG, GLE, GLS450, METRIS, S217, S222, S450, S560, S65 AMG, S650, SPRINTER (VS30), SPRINTER 2500, SPRINTER 3500
Model Years2019
Date IssuedApril 9, 2019
Date Added to NHTSAJune 3, 2019
ComponentSUSPENSION
Vehicles Affected44 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

G Facelift 2018: Knocking noises from rear area on rough roads

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ A220 2019 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2019 020000 SUSPENSION
MERCEDES-BENZ AMG C63 2019 020000 SUSPENSION
MERCEDES-BENZ AMG C63 S 2019 020000 SUSPENSION
MERCEDES-BENZ AMG CLS53 2019 020000 SUSPENSION
MERCEDES-BENZ AMG E53 2019 020000 SUSPENSION
MERCEDES-BENZ AMG E63S 2019 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2019 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 2019 020000 SUSPENSION
MERCEDES-BENZ AMG GT 2019 020000 SUSPENSION
MERCEDES-BENZ AMG GT S 2019 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2019 020000 SUSPENSION
MERCEDES-BENZ B180 2019 020000 SUSPENSION
MERCEDES-BENZ B200 2019 020000 SUSPENSION
MERCEDES-BENZ B220 2019 020000 SUSPENSION
MERCEDES-BENZ C205 2019 020000 SUSPENSION
MERCEDES-BENZ C300 2019 020000 SUSPENSION
MERCEDES-BENZ C350E 2019 020000 SUSPENSION
MERCEDES-BENZ CLA250 2019 020000 SUSPENSION
MERCEDES-BENZ CLS450 2019 020000 SUSPENSION
MERCEDES-BENZ E213 2019 020000 SUSPENSION
MERCEDES-BENZ E238 2019 020000 SUSPENSION
MERCEDES-BENZ E300 2019 020000 SUSPENSION
MERCEDES-BENZ E450 2019 020000 SUSPENSION
MERCEDES-BENZ G550 2019 020000 SUSPENSION
MERCEDES-BENZ G63 2019 020000 SUSPENSION
MERCEDES-BENZ GLA250 2019 020000 SUSPENSION
MERCEDES-BENZ GLC300 2019 020000 SUSPENSION
MERCEDES-BENZ GLC350E 2019 020000 SUSPENSION
MERCEDES-BENZ GLC63 2019 020000 SUSPENSION
MERCEDES-BENZ GLC63S AMG 2019 020000 SUSPENSION
MERCEDES-BENZ GLE 2019 020000 SUSPENSION
MERCEDES-BENZ GLS450 2019 020000 SUSPENSION
MERCEDES-BENZ METRIS 2019 020000 SUSPENSION
MERCEDES-BENZ S217 2019 020000 SUSPENSION
MERCEDES-BENZ S222 2019 020000 SUSPENSION
MERCEDES-BENZ S450 2019 020000 SUSPENSION
MERCEDES-MAYBACH S560 2019 020000 SUSPENSION
MERCEDES-BENZ S560 2019 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2019 020000 SUSPENSION
MERCEDES-MAYBACH S650 2019 020000 SUSPENSION
MERCEDES-BENZ SPRINTER (VS30) 2019 020000 SUSPENSION
MERCEDES-BENZ SPRINTER 2500 2019 020000 SUSPENSION
MERCEDES-BENZ SPRINTER 3500 2019 020000 SUSPENSION

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI32 25-P-069660) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.