TSB: MERCEDES BENZ AMG S63, AMG S65, MERCEDES-BENZ, S350, S400, S430, S450, S500, S550, S550E, S560, S600, S63, S63 AMG 4MATIC, S65, S65 AMG (2000–2020)

Bulletin LI27.60-P-071237 — April 28, 2020

Bulletin Details

Bulletin IDLI27.60-P-071237
ManufacturerMERCEDES BENZ
ModelsAMG S63, AMG S65, MERCEDES-BENZ, S350, S400, S430, S450, S500, S550, S550E, S560, S600, S63, S63 AMG 4MATIC, S65, S65 AMG
Model Years2000–2020
Date IssuedApril 28, 2020
Date Added to NHTSAJune 22, 2020
ComponentPOWER TRAIN
Vehicles Affected91 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG S63 2020 100000 POWER TRAIN
MERCEDES-BENZ S450 2020 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2019 100000 POWER TRAIN
MERCEDES-BENZ S450 2019 100000 POWER TRAIN
MERCEDES-BENZ S560 2019 100000 POWER TRAIN
MERCEDES-BENZ S65 AMG 2019 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2018 100000 POWER TRAIN
MERCEDES-BENZ S450 2018 100000 POWER TRAIN
MERCEDES-BENZ S550 2018 100000 POWER TRAIN
MERCEDES-BENZ S560 2018 100000 POWER TRAIN
MERCEDES-BENZ S63 2018 100000 POWER TRAIN
MERCEDES-BENZ S65 AMG 2018 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2017 100000 POWER TRAIN
MERCEDES-BENZ AMG S65 2017 100000 POWER TRAIN
MERCEDES-BENZ S550 2017 100000 POWER TRAIN
MERCEDES-BENZ S550E 2017 100000 POWER TRAIN
MERCEDES-BENZ S600 2017 100000 POWER TRAIN
MERCEDES-BENZ S63 2017 100000 POWER TRAIN
MERCEDES-BENZ S65 AMG 2017 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2016 100000 POWER TRAIN
MERCEDES-BENZ AMG S65 2016 100000 POWER TRAIN
MERCEDES-BENZ S550 2016 100000 POWER TRAIN
MERCEDES-BENZ S600 2016 100000 POWER TRAIN
MERCEDES-BENZ S63 2016 100000 POWER TRAIN
MERCEDES-BENZ S63 AMG 4MATIC 2016 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2015 100000 POWER TRAIN
MERCEDES-BENZ AMG S65 2015 100000 POWER TRAIN
MERCEDES-BENZ S550 2015 100000 POWER TRAIN
MERCEDES-BENZ S600 2015 100000 POWER TRAIN
MERCEDES-BENZ S63 2015 100000 POWER TRAIN
MERCEDES-BENZ S63 AMG 4MATIC 2015 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2014 100000 POWER TRAIN
MERCEDES-BENZ S550 2014 100000 POWER TRAIN
MERCEDES-BENZ S63 2014 100000 POWER TRAIN
MERCEDES-BENZ AMG S63 2013 100000 POWER TRAIN
MERCEDES-BENZ S350 2013 100000 POWER TRAIN
MERCEDES-BENZ S400 2013 100000 POWER TRAIN
MERCEDES-BENZ S450 2013 100000 POWER TRAIN
MERCEDES-BENZ S550 2013 100000 POWER TRAIN
MERCEDES-BENZ S600 2013 100000 POWER TRAIN
MERCEDES-BENZ S65 2013 100000 POWER TRAIN
MERCEDES-BENZ S350 2012 100000 POWER TRAIN
MERCEDES-BENZ S400 2012 100000 POWER TRAIN
MERCEDES-BENZ S550 2012 100000 POWER TRAIN
MERCEDES-BENZ S600 2012 100000 POWER TRAIN
MERCEDES-BENZ S63 2012 100000 POWER TRAIN
MERCEDES-BENZ S65 2012 100000 POWER TRAIN
MERCEDES-BENZ S400 2011 100000 POWER TRAIN
MERCEDES-BENZ S550 2011 100000 POWER TRAIN
MERCEDES-BENZ S600 2011 100000 POWER TRAIN
MERCEDES-BENZ S63 2011 100000 POWER TRAIN
MERCEDES-BENZ S65 2011 100000 POWER TRAIN
MERCEDES-BENZ S400 2010 100000 POWER TRAIN
MERCEDES-BENZ S550 2010 100000 POWER TRAIN
MERCEDES-BENZ S600 2010 100000 POWER TRAIN
MERCEDES-BENZ S63 2010 100000 POWER TRAIN
MERCEDES-BENZ S65 2010 100000 POWER TRAIN
MERCEDES-BENZ S550 2009 100000 POWER TRAIN
MERCEDES-BENZ S600 2009 100000 POWER TRAIN
MERCEDES-BENZ S63 2009 100000 POWER TRAIN
MERCEDES-BENZ S65 2009 100000 POWER TRAIN
MERCEDES-BENZ S550 2008 100000 POWER TRAIN
MERCEDES-BENZ S600 2008 100000 POWER TRAIN
MERCEDES-BENZ S63 2008 100000 POWER TRAIN
MERCEDES-BENZ S65 2008 100000 POWER TRAIN
MERCEDES-BENZ S350 2007 100000 POWER TRAIN
MERCEDES-BENZ S430 2007 100000 POWER TRAIN
MERCEDES-BENZ S500 2007 100000 POWER TRAIN
MERCEDES-BENZ S550 2007 100000 POWER TRAIN
MERCEDES-BENZ S600 2007 100000 POWER TRAIN
MERCEDES-BENZ S63 2007 100000 POWER TRAIN
MERCEDES-BENZ S65 2007 100000 POWER TRAIN
MERCEDES-BENZ S350 2006 100000 POWER TRAIN
MERCEDES-BENZ S430 2006 100000 POWER TRAIN
MERCEDES-BENZ S500 2006 100000 POWER TRAIN
MERCEDES-BENZ S65 2006 100000 POWER TRAIN
MERCEDES-BENZ S350 2005 100000 POWER TRAIN
MERCEDES-BENZ S430 2005 100000 POWER TRAIN
MERCEDES-BENZ S500 2005 100000 POWER TRAIN
MERCEDES-BENZ S65 2005 100000 POWER TRAIN
MERCEDES-BENZ S430 2004 100000 POWER TRAIN
MERCEDES-BENZ S500 2004 100000 POWER TRAIN
MERCEDES-BENZ S430 2003 100000 POWER TRAIN
MERCEDES-BENZ S500 2003 100000 POWER TRAIN
MERCEDES-BENZ S430 2002 100000 POWER TRAIN
MERCEDES-BENZ S500 2002 100000 POWER TRAIN
MERCEDES-BENZ S430 2001 100000 POWER TRAIN
MERCEDES-BENZ S500 2001 100000 POWER TRAIN
MERCEDES-BENZ S430 2000 100000 POWER TRAIN
MERCEDES-BENZ S500 2000 100000 POWER TRAIN
MERCEDES-BENZ MERCEDES-BENZ 100000 POWER TRAIN

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
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GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI27.60-P-071237) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.