TSB: MERCEDES BENZ AMG CLA45, AMG ML63, C180, C200, C220, C250, C300, C400, CLA250, CLS400, CLS550, CLS63, E250, E350, E400, E400 HYBRID, E63, GL350, GL450, GL550, GL63, GLA250, GLK250, GLK350, ML250, ML350, ML400, ML550, S550 (2015)

Bulletin LI27-00-P-060097 — July 7, 2015

Bulletin Details

Bulletin IDLI27-00-P-060097
ManufacturerMERCEDES BENZ
ModelsAMG CLA45, AMG ML63, C180, C200, C220, C250, C300, C400, CLA250, CLS400, CLS550, CLS63, E250, E350, E400, E400 HYBRID, E63, GL350, GL450, GL550, GL63, GLA250, GLK250, GLK350, ML250, ML350, ML400, ML550, S550
Model Years2015
Date IssuedJuly 7, 2015
Date Added to NHTSAOctober 6, 2015
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Vehicles Affected29 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG CLA45 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ AMG ML63 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C180 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C200 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C220 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C300 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ C400 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLA250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLS400 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLS550 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLS63 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ E250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ E350 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ E400 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ E400 HYBRID 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ E63 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GL350 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GL450 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GL550 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GL63 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLA250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLK250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLK350 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ ML250 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ ML350 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ ML400 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ ML550 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ S550 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI27-00-P-060097) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.