TSB: MERCEDES BENZ AMG CLA45, AMG GLA45, B-CLASS ELECTRIC, B242, B246, B250E, CLA117, CLA250, GLA250, MERCEDES-BENZ (2011–2019)

Bulletin LI27 50-P-064440 — August 21, 2017

Bulletin Details

Bulletin IDLI27 50-P-064440
ManufacturerMERCEDES BENZ
ModelsAMG CLA45, AMG GLA45, B-CLASS ELECTRIC, B242, B246, B250E, CLA117, CLA250, GLA250, MERCEDES-BENZ
Model Years2011–2019
Date IssuedAugust 21, 2017
Date Added to NHTSAApril 8, 2019
ComponentPOWER TRAIN
Vehicles Affected51 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

7G-DCT: Scratching noise when changing gear from D to R when transmission cold.

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ GLA250 2019 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2019 100000 POWER TRAIN
MERCEDES-BENZ AMG CLA45 2018 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2018 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2018 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2018 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2018 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2018 100000 POWER TRAIN
MERCEDES-BENZ AMG CLA45 2017 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2017 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2017 100000 POWER TRAIN
MERCEDES-BENZ B250E 2017 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2017 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2017 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2017 100000 POWER TRAIN
MERCEDES-BENZ AMG CLA45 2016 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2016 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2016 100000 POWER TRAIN
MERCEDES-BENZ B-CLASS ELECTRIC 2016 100000 POWER TRAIN
MERCEDES-BENZ B250E 2016 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2016 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2016 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2016 100000 POWER TRAIN
MERCEDES-BENZ AMG CLA45 2015 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2015 100000 POWER TRAIN
MERCEDES-BENZ AMG GLA45 2015 100000 POWER TRAIN
MERCEDES-BENZ B-CLASS ELECTRIC 2015 100000 POWER TRAIN
MERCEDES-BENZ B250E 2015 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2015 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2015 100000 POWER TRAIN
MERCEDES-BENZ GLA250 2015 100000 POWER TRAIN
MERCEDES-BENZ AMG CLA45 2014 100000 POWER TRAIN
MERCEDES-BENZ B-CLASS ELECTRIC 2014 100000 POWER TRAIN
MERCEDES-BENZ B250E 2014 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2014 100000 POWER TRAIN
MERCEDES-BENZ B242 2013 100000 POWER TRAIN
MERCEDES-BENZ B246 2013 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2013 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2013 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2013 100000 POWER TRAIN
MERCEDES-BENZ B242 2012 100000 POWER TRAIN
MERCEDES-BENZ B246 2012 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2012 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2012 100000 POWER TRAIN
MERCEDES-BENZ CLA250 2012 100000 POWER TRAIN
MERCEDES-BENZ B242 2011 100000 POWER TRAIN
MERCEDES-BENZ B246 2011 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2011 100000 POWER TRAIN
MERCEDES-BENZ CLA117 2011 100000 POWER TRAIN
MERCEDES-BENZ MERCEDES-BENZ 100000 POWER TRAIN
MERCEDES-BENZ MERCEDES-BENZ 100000 POWER TRAIN

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI27 50-P-064440) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.