TSB: MERCEDES BENZ AMG E43, AMG E53, AMG E63, AMG E63S, B160, B250E, CLA250, E250, E300, E330, E350, E400, E400 HYBRID, E43 AMG, E450, E550, E63, E63 AMG, E63S, E63S AMG, EQC 400, GLA250 (2012–2021)

Bulletin LI20.10-P-060902 — August 3, 2020

Bulletin Details

Bulletin IDLI20.10-P-060902
ManufacturerMERCEDES BENZ
ModelsAMG E43, AMG E53, AMG E63, AMG E63S, B160, B250E, CLA250, E250, E300, E330, E350, E400, E400 HYBRID, E43 AMG, E450, E550, E63, E63 AMG, E63S, E63S AMG, EQC 400, GLA250
Model Years2012–2021
Date IssuedAugust 3, 2020
Date Added to NHTSASeptember 21, 2020
ComponentLANE DEPARTURE
Vehicles Affected73 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Engine diagnosis warning lamp activated - Fault code P012800

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ CLA250 2021 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E63S 2020 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2020 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2020 270000 LANE DEPARTURE
MERCEDES-BENZ E450 2020 270000 LANE DEPARTURE
MERCEDES-BENZ E63 AMG 2020 270000 LANE DEPARTURE
MERCEDES-BENZ EQC 400 2020 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E53 2019 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E63 2019 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E63S 2019 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2019 270000 LANE DEPARTURE
MERCEDES-BENZ E300 2019 270000 LANE DEPARTURE
MERCEDES-BENZ E450 2019 270000 LANE DEPARTURE
MERCEDES-BENZ E63 2019 270000 LANE DEPARTURE
MERCEDES-BENZ E63S 2019 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2019 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E63 2018 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E63S 2018 270000 LANE DEPARTURE
MERCEDES-BENZ B160 2018 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2018 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2018 270000 LANE DEPARTURE
MERCEDES-BENZ E300 2018 270000 LANE DEPARTURE
MERCEDES-BENZ E400 2018 270000 LANE DEPARTURE
MERCEDES-BENZ E43 AMG 2018 270000 LANE DEPARTURE
MERCEDES-BENZ E63S 2018 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2018 270000 LANE DEPARTURE
MERCEDES-BENZ AMG E43 2017 270000 LANE DEPARTURE
MERCEDES-BENZ B160 2017 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2017 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2017 270000 LANE DEPARTURE
MERCEDES-BENZ E300 2017 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2017 270000 LANE DEPARTURE
MERCEDES-BENZ E400 2017 270000 LANE DEPARTURE
MERCEDES-BENZ E550 2017 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2017 270000 LANE DEPARTURE
MERCEDES-BENZ B160 2016 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2016 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E250 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E300 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E400 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E550 2016 270000 LANE DEPARTURE
MERCEDES-BENZ E63 2016 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2016 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2015 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E250 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E400 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E400 HYBRID 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E550 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E63 2015 270000 LANE DEPARTURE
MERCEDES-BENZ E63S AMG 2015 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2015 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2014 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E250 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E400 HYBRID 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E550 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E63 2014 270000 LANE DEPARTURE
MERCEDES-BENZ E63S AMG 2014 270000 LANE DEPARTURE
MERCEDES-BENZ GLA250 2014 270000 LANE DEPARTURE
MERCEDES-BENZ B250E 2013 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E330 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E350 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E400 HYBRID 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E550 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E63 2013 270000 LANE DEPARTURE
MERCEDES-BENZ E63S AMG 2013 270000 LANE DEPARTURE
MERCEDES-BENZ CLA250 2012 270000 LANE DEPARTURE

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
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AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI20.10-P-060902) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.