TSB: MERCEDES BENZ A CLASS, A170, A220, AMG A35, AMG CLA45, AMG GLB35, AMG GLE43, AMG GLE63, CLA250, GLB200, GLB250, GLE 550E, GLE350, GLE400, GLE450, GLE550, GLE550E, GLE63S, MERCEDES-BENZ (2007–2021)

Bulletin LI00.20-P-070791 — January 23, 2020

Bulletin Details

Bulletin IDLI00.20-P-070791
ManufacturerMERCEDES BENZ
ModelsA CLASS, A170, A220, AMG A35, AMG CLA45, AMG GLB35, AMG GLE43, AMG GLE63, CLA250, GLB200, GLB250, GLE 550E, GLE350, GLE400, GLE450, GLE550, GLE550E, GLE63S, MERCEDES-BENZ
Model Years2007–2021
Date IssuedJanuary 23, 2020
Date Added to NHTSANovember 30, 2020
ComponentENGINE (PWS)
Vehicles Affected94 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Implausible "service due" instrument cluster message, head unit pop-up, or MMC message

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ CLA250 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2020 060000 ENGINE (PWS)
MERCEDES-BENZ A220 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ A220 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ A220 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG A35 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG A35 2020 060000 ENGINE (PWS)
MERCEDES-BENZ AMG A35 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ AMG A35 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLB35 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLB35 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ AMG GLE43 2020 060000 ENGINE (PWS)
MERCEDES-BENZ AMG GLE43 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ AMG GLE43 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLA250 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ CLA250 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2020 060000 ENGINE (PWS)
MERCEDES-BENZ CLA250 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLB200 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLB200 2020 060000 ENGINE (PWS)
MERCEDES-BENZ GLB200 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLB200 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLB200 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLB200 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLB250 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLB250 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLB250 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLE350 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2020 060000 ENGINE (PWS)
MERCEDES-BENZ GLE350 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE350 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ GLE450 2020 060000 ENGINE (PWS)
MERCEDES-BENZ GLE450 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE450 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A220 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 550E 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE400 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A CLASS 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE400 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE550E 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE63S 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG CLA45 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A170 2007 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ MERCEDES-BENZ 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ MERCEDES-BENZ 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ MERCEDES-BENZ 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ MERCEDES-BENZ 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ MERCEDES-BENZ 100000 POWER TRAIN
MERCEDES-BENZ MERCEDES-BENZ 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ MERCEDES-BENZ 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ MERCEDES-BENZ 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ MERCEDES-BENZ 356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES-BENZ MERCEDES-BENZ 350000 EQUIPMENT

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI00.20-P-070791) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.