TSB: MERCEDES BENZ AMG CLS63, AMG E63, C, C-CLASS, CLK320, CLK500, CLK55, CLS500, CLS55, CLS550, E320, E350, E500, E55, E550, GLK350, ML320, ML350, ML500, ML550, ML63, R320, R350, R500, R63, SLK280, SLK350, SLK55 (2008–2011)

Bulletin LI-80-57 — December 8, 2010

Bulletin Details

Bulletin IDLI-80-57
ManufacturerMERCEDES BENZ
ModelsAMG CLS63, AMG E63, C, C-CLASS, CLK320, CLK500, CLK55, CLS500, CLS55, CLS550, E320, E350, E500, E55, E550, GLK350, ML320, ML350, ML500, ML550, ML63, R320, R350, R500, R63, SLK280, SLK350, SLK55
Model Years2008–2011
Date IssuedDecember 8, 2010
Date Added to NHTSAJune 13, 2011
ComponentSTEERING
Vehicles Affected186 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

MERCEDES-BENZ: DIAGNOSTIC PROCEDURES FOR THE DRIVER AUTHORIZATION SYSTEM. *RM

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ ML350 2011 010000 STEERING
MERCEDES-BENZ ML350 2011 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML350 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2011 010000 STEERING
MERCEDES-BENZ ML500 2011 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML63 2011 010000 STEERING
MERCEDES-BENZ ML63 2011 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML63 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C 2010 010000 STEERING
MERCEDES-BENZ C 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ C 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2010 010000 STEERING
MERCEDES-BENZ E350 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E350 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ GLK350 2010 010000 STEERING
MERCEDES-BENZ GLK350 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ GLK350 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2010 010000 STEERING
MERCEDES-BENZ ML350 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML350 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2010 010000 STEERING
MERCEDES-BENZ ML500 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML63 2010 010000 STEERING
MERCEDES-BENZ ML63 2010 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML63 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG CLS63 2009 010000 STEERING
MERCEDES-BENZ AMG CLS63 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ AMG CLS63 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG E63 2009 010000 STEERING
MERCEDES-BENZ AMG E63 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ AMG E63 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C 2009 010000 STEERING
MERCEDES-BENZ C 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ C 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK320 2009 010000 STEERING
MERCEDES-BENZ CLK320 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK320 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK500 2009 010000 STEERING
MERCEDES-BENZ CLK500 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK55 2009 010000 STEERING
MERCEDES-BENZ CLK55 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK55 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS500 2009 010000 STEERING
MERCEDES-BENZ CLS500 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS55 2009 010000 STEERING
MERCEDES-BENZ CLS55 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS55 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS550 2009 010000 STEERING
MERCEDES-BENZ CLS550 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS550 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E320 2009 010000 STEERING
MERCEDES-BENZ E320 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E320 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2009 010000 STEERING
MERCEDES-BENZ E350 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E350 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E500 2009 010000 STEERING
MERCEDES-BENZ E500 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E55 2009 010000 STEERING
MERCEDES-BENZ E55 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E55 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E550 2009 010000 STEERING
MERCEDES-BENZ E550 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E550 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML320 2009 010000 STEERING
MERCEDES-BENZ ML320 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML320 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2009 010000 STEERING
MERCEDES-BENZ ML350 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML350 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2009 010000 STEERING
MERCEDES-BENZ ML500 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML550 2009 010000 STEERING
MERCEDES-BENZ ML550 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML550 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML63 2009 010000 STEERING
MERCEDES-BENZ ML63 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML63 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R320 2009 010000 STEERING
MERCEDES-BENZ R320 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R320 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R350 2009 010000 STEERING
MERCEDES-BENZ R350 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R350 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R500 2009 010000 STEERING
MERCEDES-BENZ R500 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R63 2009 010000 STEERING
MERCEDES-BENZ R63 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R63 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK280 2009 010000 STEERING
MERCEDES-BENZ SLK280 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK280 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK350 2009 010000 STEERING
MERCEDES-BENZ SLK350 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK350 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK55 2009 010000 STEERING
MERCEDES-BENZ SLK55 2009 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK55 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG CLS63 2008 010000 STEERING
MERCEDES-BENZ AMG CLS63 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ AMG CLS63 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG E63 2008 010000 STEERING
MERCEDES-BENZ AMG E63 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ AMG E63 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C 2008 010000 STEERING
MERCEDES-BENZ C 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ C 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C-CLASS 2008 010000 STEERING
MERCEDES-BENZ C-CLASS 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ C-CLASS 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK320 2008 010000 STEERING
MERCEDES-BENZ CLK320 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK320 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK500 2008 010000 STEERING
MERCEDES-BENZ CLK500 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLK55 2008 010000 STEERING
MERCEDES-BENZ CLK55 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLK55 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS500 2008 010000 STEERING
MERCEDES-BENZ CLS500 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS55 2008 010000 STEERING
MERCEDES-BENZ CLS55 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS55 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS550 2008 010000 STEERING
MERCEDES-BENZ CLS550 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ CLS550 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E320 2008 010000 STEERING
MERCEDES-BENZ E320 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E320 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2008 010000 STEERING
MERCEDES-BENZ E350 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E350 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E500 2008 010000 STEERING
MERCEDES-BENZ E500 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E55 2008 010000 STEERING
MERCEDES-BENZ E55 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E55 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E550 2008 010000 STEERING
MERCEDES-BENZ E550 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ E550 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML320 2008 010000 STEERING
MERCEDES-BENZ ML320 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML320 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2008 010000 STEERING
MERCEDES-BENZ ML350 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML350 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2008 010000 STEERING
MERCEDES-BENZ ML500 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML550 2008 010000 STEERING
MERCEDES-BENZ ML550 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML550 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML63 2008 010000 STEERING
MERCEDES-BENZ ML63 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ ML63 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R320 2008 010000 STEERING
MERCEDES-BENZ R320 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R320 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R350 2008 010000 STEERING
MERCEDES-BENZ R350 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R350 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R500 2008 010000 STEERING
MERCEDES-BENZ R500 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R63 2008 010000 STEERING
MERCEDES-BENZ R63 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ R63 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK280 2008 010000 STEERING
MERCEDES-BENZ SLK280 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK280 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK350 2008 010000 STEERING
MERCEDES-BENZ SLK350 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK350 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK55 2008 010000 STEERING
MERCEDES-BENZ SLK55 2008 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
MERCEDES-BENZ SLK55 2008 118000 ELECTRICAL SYSTEM:SOFTWARE

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI-80-57) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.