TSB: FORD 1500, 2500, 3500, 4500, 5500, CAMRY, EXPEDITION, NAVIGATOR, WRANGLER (2018)

Bulletin Lever 3000 Load — March 19, 2019

Bulletin Details

Bulletin IDLever 3000 Load
ManufacturerFORD
Models1500, 2500, 3500, 4500, 5500, CAMRY, EXPEDITION, NAVIGATOR, WRANGLER
Model Years2018
Date IssuedMarch 19, 2019
Date Added to NHTSAApril 15, 2019
ComponentSEATS
Vehicles Affected9 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Common portion of a presentation provided to mutiple OEM customers concerning a potential issue and investigation involving a seat adjustment recliner mechanism.

Affected Vehicles

MakeModelYearComponent
RAM 1500 2018 220000 SEATS
RAM 2500 2018 220000 SEATS
RAM 3500 2018 220000 SEATS
RAM 4500 2018 220000 SEATS
RAM 5500 2018 220000 SEATS
TOYOTA CAMRY 2018 220000 SEATS
FORD EXPEDITION 2018 220000 SEATS
LINCOLN NAVIGATOR 2018 220000 SEATS
JEEP WRANGLER 2018 220000 SEATS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (Lever 3000 Load) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.