Consumer Safety Complaints

Incident date: Apr 9, 2025

I have a 2015 ford transit 150 and I was driving home on the highway and out of nowhere my van downshift into I believe 1st or 2nd gear causing the engine to redline and the rear tire to lock up and cause me to lose control of the vehicle! For about 3-7 seconds in that time the cars behind me had to slam on there breaks almost rear ending me due to the abrupt deceleration from my vans rear tire lo... Read more

Incident date: Jan 14, 2026

My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more

Incident date: Jan 14, 2026

My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more

Incident date: Mar 19, 2026

Coolant leak via head gasket failure on cylinder number 3. Trouble light (check engine) reported on the dashboard.

Incident date: Mar 22, 2026

While driving a chime rang with message “low brake fluid”. Immediately noticed brake pedal soft and braking dramatically reduced. Was able to stop the vehicle close by gas station. Purchased 2 16 ounce bottles brake fluid. The reservoir was almost empty and I put in 16 ounces. Brake warning message was gone. Proceeded home which was 5 miles away. As I neared home warning returned. Once home I ... Read more

Incident date: Sep 1, 2025

I got the recall notice last September 2005 and until now, there's no fix in sight. Ford hasn't contacted us or any notice. It been a while since I'm not confidently using my car due to those recalls. Can this be expedited? It's almost 7 mos without any progress. THIS IS A SAFETY CONCERN!

Incident date: Mar 25, 2026

The contact owns a 2012 Ford Fusion. While the contact’s girlfriend was driving at an undisclosed speed, the steering wheel jerked and pulled to the right. Due to the failure, the steering wheel seized, and excessive force was needed to turn the steering wheel. The driver was able to avoid striking the curve. An unknown code was displayed. The contact was called and went to the scene of the fail... Read more

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the iss... Read more

Incident date: Feb 7, 2026

The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protoc... Read more

Incident date: Apr 1, 2026

My 2017 Ford Expedition is currently at an authorized dealership (Arlington Heights Ford, IL) for a failed transmission lead frame (DTCs P0706, P0707, P1702), which causes intermittent loss of gear engagement and sudden shift issues. This specific part is subject to NHTSA Engineering Analysis EA26001. Ford is refusing to honor the 10-year/150000-mile extended coverage (Program 19N01 Supplement 4) ... Read more

Incident date: Apr 1, 2026

My 2017 Ford Expedition is currently at an authorized dealership (Arlington Heights Ford, IL) for a failed transmission lead frame (DTCs P0706, P0707, P1702), which causes intermittent loss of gear engagement and sudden shift issues. This specific part is subject to NHTSA Engineering Analysis EA26001. Ford is refusing to honor the 10-year/150000-mile extended coverage (Program 19N01 Supplement 4) ... Read more

Incident date: Nov 19, 2024

Ford has issued two recalls on my vehicle that have not been remedied in a timely manner. The A pillar recall on my 2016 Ford Explorer was issued on November 19, 2024. That replacement part has not been made available more than 16 months after the initial recall. The B pillar recall on my 2016 Ford Explorer was issued in May of 2025, nearly one year ago and that replacement part has also not be... Read more

Incident date: Mar 27, 2026

2022 Ford Edge Gear selector goes in drive and does not move, lamp says shift system malfunction.

Incident date: Apr 1, 2023

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's v... Read more

Crash

Incident date: Apr 1, 2023

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's v... Read more

Crash

Incident date: Mar 31, 2026

Truck Issue Description (2021 Ford Ranger – ~93k miles): Truck makes a whining / humming noise with a slight rattling vibration. The noise occurs while accelerating in gears 1–5. The pitch stays mostly the same but gets louder under throttle. The noise goes away when I let off the gas. No noise when revving the engine in park/neutral. No loss of power and the transmission shifts normally. Gea... Read more

Incident date: Mar 30, 2026

Car turns on but the engine will not turn over due to the electrical. And locks the car and not able to check or fix anything. If I was driving in the busy roads it would have been very dangerous as it stopped suddenly after starting the last time.

Incident date: Apr 1, 2026

The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers : 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the rear axle shaft assemblies had failed and needed to be replaced. The ve... Read more

Incident date: Apr 1, 2026

The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers : 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the rear axle shaft assemblies had failed and needed to be replaced. The ve... Read more

Incident date: Apr 1, 2026

The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers : 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the rear axle shaft assemblies had failed and needed to be replaced. The ve... Read more

Incident date: Apr 1, 2023

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle on a slightly inclined parking lot, the vehicle started rolling backwards. The contact engaged the electric parking brake, and the vehicle responded as intended. The contact stated that the failure had been recurring while parking the vehicle on an incline, requiring the electric parking brake to be engaged. The ... Read more

Incident date: Apr 1, 2023

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle on a slightly inclined parking lot, the vehicle started rolling backwards. The contact engaged the electric parking brake, and the vehicle responded as intended. The contact stated that the failure had been recurring while parking the vehicle on an incline, requiring the electric parking brake to be engaged. The ... Read more

Incident date: Apr 1, 2026

After parking the vehicle, when returning to the vehicle the parking brake would not disengage. The computer reported Parking Brake Fault Service Immediately. Vehicle was not able to be moved and required a tow to the shop as a result. The vehicle is currently being serviced, but speaking with the dealership this is somewhat of a known issue. There were no symptoms or warning signs prior to this.... Read more

Incident date: Mar 25, 2026

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone, and the contact was informed that there was a misfire in cylinder #2. The contact replaced the ignition coils and spark plugs; however, the following day, the check engine warning light was illuminated, and the contact t... Read more

Incident date: Nov 26, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made a... Read more

Incident date: Sep 30, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware... Read more

Incident date: Mar 30, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the engine (long block) is leaking coolant into the cylinder. How was your safety or the safety of others put at risk? This is a known problem with these vehicles. Some vehicles have locked up while driving or caught on fire. Has the problem been reproduced or confirmed by a dealer or indepen... Read more

Incident date: Jan 30, 2026

Molded lead frame sudden downshifts to first third or fifth gear would have to pull over to the side of the road/highway and shut the truck off and restart it to get it to go away it went from happening every 50-75 miles to the point where it would happen every 1-5 miles or less when it would down shift to first gear it would lock the rear wheels and almost caused me to get in multiple accidents h... Read more

Incident date: Jan 30, 2026

Molded lead frame sudden downshifts to first third or fifth gear would have to pull over to the side of the road/highway and shut the truck off and restart it to get it to go away it went from happening every 50-75 miles to the point where it would happen every 1-5 miles or less when it would down shift to first gear it would lock the rear wheels and almost caused me to get in multiple accidents h... Read more

Incident date: Mar 1, 2026

6R80- Unexpected downshifting at highway speeds without driver input causing the vehicle to slow down. Harsh/rough when shifting and sounds like I'm driving on the rudders on the side of the highway. No warning lamps or messages. Occasionally downshifts hard when I'm slowing down and then potentially locking up my rear wheels.

Incident date: Mar 1, 2026

6R80- Unexpected downshifting at highway speeds without driver input causing the vehicle to slow down. Harsh/rough when shifting and sounds like I'm driving on the rudders on the side of the highway. No warning lamps or messages. Occasionally downshifts hard when I'm slowing down and then potentially locking up my rear wheels.

Incident date: Mar 1, 2026

6R80- Unexpected downshifting at highway speeds without driver input causing the vehicle to slow down. Harsh/rough when shifting and sounds like I'm driving on the rudders on the side of the highway. No warning lamps or messages. Occasionally downshifts hard when I'm slowing down and then potentially locking up my rear wheels.

Incident date: Mar 20, 2026

The vehicle developed a rattle at idle and noise from the transmission bell housing area. Lafayette Ford in North Carolina has confirmed the issue is caused by a cracked flexplate, which is a known defect covered under Ford Customer Satisfaction Program 22N12.

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and nee... Read more

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made awar... Read more

Incident date: Apr 1, 2026

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made awar... Read more

Incident date: Jun 10, 2025

The plastic part on the transmission melted. I had to get my transmission rebuilt. This has been a problem for many Ford vehicles with this engine type because who makes a transmission out of plastic!?

Incident date: Nov 1, 2024

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more

Incident date: Nov 1, 2024

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more

Incident date: Nov 1, 2024

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more

Incident date: Mar 11, 2026

On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this tim... Read more

Fire

Incident date: Mar 11, 2026

On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this tim... Read more

Fire

Incident date: Mar 11, 2026

On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this tim... Read more

Fire

Incident date: Oct 1, 2025

The contact owns a 2013 Ford F-150. The contact stated that upon shifting to Reverse(R), the vehicle hesitated to respond, made an abnormal loud sound as if it had been rear-ended, and the vehicle shifted into gear violently, causing the driver to sustain neck pain. Additionally, the contact stated that while driving and depressing the brake pedal to come to a stop, the vehicle unintendedly downsh... Read more

1 injured

Incident date: Jun 5, 2025

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle failed to start up. After several attempts, the vehicle still failed to start up. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced.... Read more

Incident date: Mar 6, 2024

My backup camera does not work properly sometimes I get and error messages. Sometimes it shows everything upside down and sometimes nothing at all. It been like this since we got the vehicle from Osborne dealership in [XXX] . They sent us to Ford which across the street to get checked out. They told them they need to replace it Osborne Chevrolet never we suppose to have a [XXX] don't have paperw... Read more

Incident date: Feb 6, 2026

I spoke to the service manager at Hub City Ford located at [XXX] about the rubber around windshield was dry rotting and had came completely off. I was told that there was a recall that would fix the issue last year and so I waited for the call. During this time the vehicle started making this very loud whistling noise once the vehicle got to 40 mph. I was contacted n October of 2025 about getting... Read more

Incident date: Feb 6, 2026

I spoke to the service manager at Hub City Ford located at [XXX] about the rubber around windshield was dry rotting and had came completely off. I was told that there was a recall that would fix the issue last year and so I waited for the call. During this time the vehicle started making this very loud whistling noise once the vehicle got to 40 mph. I was contacted n October of 2025 about getting... Read more

Incident date: Feb 24, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa... Read more

Incident date: Feb 24, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa... Read more