TSB: LEXUS ES HYBRID, ES350, GS 350, GS HYBRID, GS450H, IS 250, IS 250C, IS 350, IS 350C, IS F, LS460, LS600H, LX570, RX HYBRID, RX350 (2013–2015)

Bulletin L-TT-0126-13 Rev — February 27, 2015

Bulletin Details

Bulletin IDL-TT-0126-13 Rev
ManufacturerLEXUS
ModelsES HYBRID, ES350, GS 350, GS HYBRID, GS450H, IS 250, IS 250C, IS 350, IS 350C, IS F, LS460, LS600H, LX570, RX HYBRID, RX350
Model Years2013–2015
Date IssuedFebruary 27, 2015
Date Added to NHTSAAugust 14, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected69 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone.

Affected Vehicles

MakeModelYearComponent
LEXUS LX570 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS LX570 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LX570 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS ES HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS ES HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS GS 350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS GS 350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS 350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS GS450H 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS GS450H 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS450H 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LS460 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LX570 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS LX570 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LX570 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS RX HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS RX HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RX HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS RX350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RX350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS RX350 2014 353000 EQUIPMENT:ELECTRICAL
LEXUS ES HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS ES HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS 350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS GS 350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS 350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS GS HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS GS HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS GS HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 250 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 250 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 250 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 250C 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 250C 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 250C 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350C 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350C 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350C 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS F 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS IS F 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS F 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LS600H 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RX HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS RX HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS RX HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RX350 2013 353000 EQUIPMENT:ELECTRICAL
LEXUS RX350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RX350 2013 353000 EQUIPMENT:ELECTRICAL

Related LEXUS Recalls

CampaignModelYearComponentSummary
GS 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2021 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
IS 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (L-TT-0126-13 Rev) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.