TSB: LEXUS ES, ES HYBRID, GX, IS, LC, LS, LX, NX, RC, RX, RZ, UX (2021-2024)

Bulletin L-SB-0037-23 - July 3, 2023

Bulletin Details

Bulletin IDL-SB-0037-23
ManufacturerLEXUS
ModelsES, ES HYBRID, GX, IS, LC, LS, LX, NX, RC, RX, RZ, UX
Model Years2021-2024
Date IssuedJuly 3, 2023
Date Added to NHTSAAugust 28, 2023
ComponentWHEELS
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off res

Affected Vehicles

MakeModelYearComponent
LEXUS ES HYBRID 2024 200000 WHEELS
LEXUS LC 2024 200000 WHEELS
LEXUS NX 2024 200000 WHEELS
LEXUS RX 2024 200000 WHEELS
LEXUS RZ 2024 200000 WHEELS
LEXUS ES 2023 200000 WHEELS
LEXUS GX 2023 200000 WHEELS
LEXUS IS 2023 200000 WHEELS
LEXUS LC 2023 200000 WHEELS
LEXUS LS 2023 200000 WHEELS
LEXUS LX 2023 200000 WHEELS
LEXUS NX 2023 200000 WHEELS
LEXUS RC 2023 200000 WHEELS
LEXUS RX 2023 200000 WHEELS
LEXUS RZ 2023 200000 WHEELS
LEXUS UX 2023 200000 WHEELS
LEXUS ES 2022 200000 WHEELS
LEXUS GX 2022 200000 WHEELS
LEXUS IS 2022 200000 WHEELS
LEXUS LC 2022 200000 WHEELS
LEXUS LS 2022 200000 WHEELS
LEXUS LX 2022 200000 WHEELS
LEXUS NX 2022 200000 WHEELS
LEXUS RC 2022 200000 WHEELS
LEXUS RX 2022 200000 WHEELS
LEXUS UX 2022 200000 WHEELS
LEXUS ES 2021 200000 WHEELS
LEXUS GX 2021 200000 WHEELS
LEXUS IS 2021 200000 WHEELS
LEXUS LC 2021 200000 WHEELS
LEXUS LS 2021 200000 WHEELS
LEXUS LX 2021 200000 WHEELS
LEXUS NX 2021 200000 WHEELS
LEXUS RC 2021 200000 WHEELS
LEXUS RX 2021 200000 WHEELS
LEXUS UX 2021 200000 WHEELS

Related LEXUS Recalls

CampaignModelYearComponentSummary
TX PLUG-IN HYBRID 2026 POWER TRAIN:AXLE ASSEMBLY Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 L...
TX 2026 POWER TRAIN:AXLE ASSEMBLY Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 L...
TX HYBRID 2026 POWER TRAIN:AXLE ASSEMBLY Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 L...
RZ 2026 ELECTRICAL SYSTEM:PROPULSION SYSTEM Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 T...
UX HYBRID 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 L...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (L-SB-0037-23) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.