TSB: LEXUS CT HYBRID, ES HYBRID, ES350, GS 350, GS450H, IS 250, IS 350, LS460, LS600H, LX570, NX HYBRID, NX200T, RC 350, RC F (2015)

Bulletin L-SB-0035-15 — August 17, 2015

Bulletin Details

Bulletin IDL-SB-0035-15
ManufacturerLEXUS
ModelsCT HYBRID, ES HYBRID, ES350, GS 350, GS450H, IS 250, IS 350, LS460, LS600H, LX570, NX HYBRID, NX200T, RC 350, RC F
Model Years2015
Date IssuedAugust 17, 2015
Date Added to NHTSAApril 23, 2018
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected42 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: Some 2015 Lexus vehicles equipped with navigation may exhibit one or more of the conditions. ? Navigation system becomes frozen/has no response or slow response ? Missing or incorrect HD Traffic incidents and/or flow data shown on th

Affected Vehicles

MakeModelYearComponent
LEXUS CT HYBRID 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS CT HYBRID 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS CT HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES HYBRID 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES HYBRID 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS ES350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES350 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES350 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS GS 350 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS 350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GS 350 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS GS450H 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS GS450H 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS GS450H 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS IS 250 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 250 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS IS 250 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS IS 350 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS IS 350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS IS 350 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS LS460 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LS460 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS460 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS LS600H 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LS600H 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LX570 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS LX570 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LX570 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS NX HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS NX HYBRID 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS NX HYBRID 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS NX200T 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS NX200T 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS NX200T 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RC 350 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RC 350 2015 353000 EQUIPMENT:ELECTRICAL
LEXUS RC 350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC F 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC F 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS RC F 2015 353000 EQUIPMENT:ELECTRICAL

Related LEXUS Recalls

CampaignModelYearComponentSummary
GS 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2021 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
IS 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (L-SB-0035-15) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.