TSB: LEXUS CT HYBRID, GX460, RX HYBRID, RX350, RX450H (2010–2015)

Bulletin L-SB-0015-15 — June 16, 2015

Bulletin Details

Bulletin IDL-SB-0015-15
ManufacturerLEXUS
ModelsCT HYBRID, GX460, RX HYBRID, RX350, RX450H
Model Years2010–2015
Date IssuedJune 16, 2015
Date Added to NHTSAAugust 14, 2017
ComponentELECTRICAL SYSTEM
Vehicles Affected84 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. If a customer has a Carfinder that is ino

Affected Vehicles

MakeModelYearComponent
LEXUS CT HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS CT HYBRID 2015 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS CT HYBRID 2015 110000 ELECTRICAL SYSTEM
LEXUS GX460 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2015 110000 ELECTRICAL SYSTEM
LEXUS GX460 2015 110000 ELECTRICAL SYSTEM
LEXUS GX460 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2015 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2015 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2015 110000 ELECTRICAL SYSTEM
LEXUS RX350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2015 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS CT HYBRID 2014 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2014 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2014 110000 ELECTRICAL SYSTEM
LEXUS GX460 2014 110000 ELECTRICAL SYSTEM
LEXUS GX460 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2014 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2014 110000 ELECTRICAL SYSTEM
LEXUS RX350 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2014 110000 ELECTRICAL SYSTEM
LEXUS RX350 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2014 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS CT HYBRID 2013 110000 ELECTRICAL SYSTEM
LEXUS CT HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS CT HYBRID 2013 110000 ELECTRICAL SYSTEM
LEXUS GX460 2013 110000 ELECTRICAL SYSTEM
LEXUS GX460 2013 110000 ELECTRICAL SYSTEM
LEXUS GX460 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2013 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2013 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2013 110000 ELECTRICAL SYSTEM
LEXUS RX350 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2013 110000 ELECTRICAL SYSTEM
LEXUS RX350 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2012 110000 ELECTRICAL SYSTEM
LEXUS GX460 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2012 110000 ELECTRICAL SYSTEM
LEXUS GX460 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2012 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2012 110000 ELECTRICAL SYSTEM
LEXUS RX350 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2012 110000 ELECTRICAL SYSTEM
LEXUS RX350 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2012 110000 ELECTRICAL SYSTEM
LEXUS GX460 2011 110000 ELECTRICAL SYSTEM
LEXUS GX460 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2011 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2011 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX HYBRID 2011 110000 ELECTRICAL SYSTEM
LEXUS RX HYBRID 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2011 110000 ELECTRICAL SYSTEM
LEXUS RX350 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2011 110000 ELECTRICAL SYSTEM
LEXUS RX350 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2010 110000 ELECTRICAL SYSTEM
LEXUS GX460 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX460 2010 110000 ELECTRICAL SYSTEM
LEXUS RX350 2010 110000 ELECTRICAL SYSTEM
LEXUS RX350 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX350 2010 110000 ELECTRICAL SYSTEM
LEXUS RX350 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX450H 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX450H 2010 110000 ELECTRICAL SYSTEM
LEXUS RX450H 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX450H 2010 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (L-SB-0015-15) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.