TSB: JAGUAR E-PACE, F-PACE, XE, XF, XJ (2009–2019)

Bulletin JTB00619NAS2.3 — September 5, 2018

Bulletin Details

Bulletin IDJTB00619NAS2.3
ManufacturerJAGUAR
ModelsE-PACE, F-PACE, XE, XF, XJ
Model Years2009–2019
Date IssuedSeptember 5, 2018
Date Added to NHTSANovember 13, 2018
ComponentSTRUCTURE:BODY:HOOD
Vehicles Affected44 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

Affected Vehicles

MakeModelYearComponent
JAGUAR E-PACE 2019 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR E-PACE 2019 162800 STRUCTURE:BODY:HOOD
JAGUAR F-PACE 2019 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR F-PACE 2019 162800 STRUCTURE:BODY:HOOD
JAGUAR XE 2019 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XE 2019 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2019 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2019 162800 STRUCTURE:BODY:HOOD
JAGUAR XJ 2019 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XJ 2019 162800 STRUCTURE:BODY:HOOD
JAGUAR E-PACE 2018 162800 STRUCTURE:BODY:HOOD
JAGUAR E-PACE 2018 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR F-PACE 2018 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR F-PACE 2018 162800 STRUCTURE:BODY:HOOD
JAGUAR XE 2018 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XE 2018 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2018 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2018 162800 STRUCTURE:BODY:HOOD
JAGUAR XJ 2018 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XJ 2018 162800 STRUCTURE:BODY:HOOD
JAGUAR XE 2017 162800 STRUCTURE:BODY:HOOD
JAGUAR XE 2017 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2017 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2017 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XJ 2017 162800 STRUCTURE:BODY:HOOD
JAGUAR XJ 2017 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2016 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2016 162800 STRUCTURE:BODY:HOOD
JAGUAR XJ 2016 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XJ 2016 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2015 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2015 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2014 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2014 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2013 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2013 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2012 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2012 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2011 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2011 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2010 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2010 162800 STRUCTURE:BODY:HOOD
JAGUAR XF 2009 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
JAGUAR XF 2009 162800 STRUCTURE:BODY:HOOD

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (JTB00619NAS2.3) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.