TSB: PREVOST H3 VIP, W5, X3-45, XLII-45 ENTERTAINER (2005–2011)

Bulletin IS-19092 — August 22, 2019

Bulletin Details

Bulletin IDIS-19092
ManufacturerPREVOST
ModelsH3 VIP, W5, X3-45, XLII-45 ENTERTAINER
Model Years2005–2011
Date IssuedAugust 22, 2019
Date Added to NHTSASeptember 5, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected75 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This instruction sheet explains how to install 780428 door actuator replacement.

Affected Vehicles

MakeModelYearComponent
PREVOST XLII-45 ENTERTAINER 2011 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2011 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2011 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2010 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2010 162300 STRUCTURE:BODY:DOOR
PREVOST H3 VIP 2010 110000 ELECTRICAL SYSTEM
PREVOST W5 2010 170000 LATCHES/LOCKS/LINKAGES
PREVOST W5 2010 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2010 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2010 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2010 162300 STRUCTURE:BODY:DOOR
PREVOST X3-45 2010 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2010 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2010 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2010 110000 ELECTRICAL SYSTEM
PREVOST H3 VIP 2009 110000 ELECTRICAL SYSTEM
PREVOST H3 VIP 2009 162300 STRUCTURE:BODY:DOOR
PREVOST H3 VIP 2009 170000 LATCHES/LOCKS/LINKAGES
PREVOST W5 2009 110000 ELECTRICAL SYSTEM
PREVOST W5 2009 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2009 170000 LATCHES/LOCKS/LINKAGES
PREVOST X3-45 2009 162300 STRUCTURE:BODY:DOOR
PREVOST X3-45 2009 170000 LATCHES/LOCKS/LINKAGES
PREVOST X3-45 2009 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2009 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2009 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2009 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2008 162300 STRUCTURE:BODY:DOOR
PREVOST H3 VIP 2008 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2008 110000 ELECTRICAL SYSTEM
PREVOST W5 2008 170000 LATCHES/LOCKS/LINKAGES
PREVOST W5 2008 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2008 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2008 170000 LATCHES/LOCKS/LINKAGES
PREVOST X3-45 2008 162300 STRUCTURE:BODY:DOOR
PREVOST X3-45 2008 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2008 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2008 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2008 110000 ELECTRICAL SYSTEM
PREVOST H3 VIP 2007 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2007 162300 STRUCTURE:BODY:DOOR
PREVOST H3 VIP 2007 110000 ELECTRICAL SYSTEM
PREVOST W5 2007 110000 ELECTRICAL SYSTEM
PREVOST W5 2007 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2007 170000 LATCHES/LOCKS/LINKAGES
PREVOST X3-45 2007 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2007 162300 STRUCTURE:BODY:DOOR
PREVOST X3-45 2007 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2007 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2007 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2007 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2006 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2006 162300 STRUCTURE:BODY:DOOR
PREVOST H3 VIP 2006 110000 ELECTRICAL SYSTEM
PREVOST W5 2006 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2006 170000 LATCHES/LOCKS/LINKAGES
PREVOST W5 2006 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2006 170000 LATCHES/LOCKS/LINKAGES
PREVOST X3-45 2006 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2006 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2006 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2006 162300 STRUCTURE:BODY:DOOR
PREVOST XLII-45 ENTERTAINER 2006 110000 ELECTRICAL SYSTEM
PREVOST H3 VIP 2005 110000 ELECTRICAL SYSTEM
PREVOST H3 VIP 2005 170000 LATCHES/LOCKS/LINKAGES
PREVOST H3 VIP 2005 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2005 170000 LATCHES/LOCKS/LINKAGES
PREVOST W5 2005 162300 STRUCTURE:BODY:DOOR
PREVOST W5 2005 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2005 110000 ELECTRICAL SYSTEM
PREVOST X3-45 2005 162300 STRUCTURE:BODY:DOOR
PREVOST X3-45 2005 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2005 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2005 170000 LATCHES/LOCKS/LINKAGES
PREVOST XLII-45 ENTERTAINER 2005 162300 STRUCTURE:BODY:DOOR

Related PREVOST Recalls

CampaignModelYearComponentSummary
REARVIEW MIRROR VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mir...
REARVIEW MIRROR VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mir...
H3-45 VIP 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
H3-45 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
X3-45 COMMUTER 2026 SEATS:CRITICAL FASTENERS Prevost Car (US) Inc. (Prevost) is recalling certain 2025-2026 X3-45 commuter...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PREVOST dealer. Bring this bulletin ID (IS-19092) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.