TSB: PREVOST H3-41, H3-45, H3-VIP, X3, XLII-45, XLII-45 ENTERTAINER (2000–2011)

Bulletin IS-17910A — June 5, 2019

Bulletin Details

Bulletin IDIS-17910A
ManufacturerPREVOST
ModelsH3-41, H3-45, H3-VIP, X3, XLII-45, XLII-45 ENTERTAINER
Model Years2000–2011
Date IssuedJune 5, 2019
Date Added to NHTSAJuly 3, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected82 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

MESSAGE CENTER DISPLAY (MCD) REPLACEMENT

Affected Vehicles

MakeModelYearComponent
PREVOST H3-41 2011 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2011 350000 EQUIPMENT
PREVOST H3-45 2011 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2011 350000 EQUIPMENT
PREVOST H3-VIP 2011 110000 ELECTRICAL SYSTEM
PREVOST H3-VIP 2011 350000 EQUIPMENT
PREVOST X3 2011 350000 EQUIPMENT
PREVOST X3 2011 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2011 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2011 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2010 350000 EQUIPMENT
PREVOST H3-41 2010 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2010 350000 EQUIPMENT
PREVOST H3-45 2010 110000 ELECTRICAL SYSTEM
PREVOST H3-VIP 2010 110000 ELECTRICAL SYSTEM
PREVOST H3-VIP 2010 350000 EQUIPMENT
PREVOST X3 2010 110000 ELECTRICAL SYSTEM
PREVOST X3 2010 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2010 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2010 350000 EQUIPMENT
PREVOST H3-41 2009 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2009 350000 EQUIPMENT
PREVOST H3-45 2009 350000 EQUIPMENT
PREVOST H3-45 2009 110000 ELECTRICAL SYSTEM
PREVOST H3-VIP 2009 110000 ELECTRICAL SYSTEM
PREVOST H3-VIP 2009 350000 EQUIPMENT
PREVOST X3 2009 110000 ELECTRICAL SYSTEM
PREVOST X3 2009 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2009 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2009 350000 EQUIPMENT
PREVOST H3-41 2008 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2008 350000 EQUIPMENT
PREVOST H3-45 2008 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2008 350000 EQUIPMENT
PREVOST X3 2008 350000 EQUIPMENT
PREVOST X3 2008 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2008 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2008 350000 EQUIPMENT
PREVOST H3-41 2007 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2007 350000 EQUIPMENT
PREVOST H3-45 2007 350000 EQUIPMENT
PREVOST H3-45 2007 110000 ELECTRICAL SYSTEM
PREVOST X3 2007 110000 ELECTRICAL SYSTEM
PREVOST X3 2007 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2007 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2007 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2006 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2006 350000 EQUIPMENT
PREVOST H3-45 2006 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2006 350000 EQUIPMENT
PREVOST X3 2006 350000 EQUIPMENT
PREVOST X3 2006 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2006 350000 EQUIPMENT
PREVOST XLII-45 2006 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2006 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2006 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2005 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2005 350000 EQUIPMENT
PREVOST H3-45 2005 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2005 350000 EQUIPMENT
PREVOST XLII-45 2005 350000 EQUIPMENT
PREVOST XLII-45 2005 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 ENTERTAINER 2005 350000 EQUIPMENT
PREVOST XLII-45 ENTERTAINER 2005 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2004 350000 EQUIPMENT
PREVOST H3-41 2004 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2004 350000 EQUIPMENT
PREVOST H3-45 2004 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2004 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2004 350000 EQUIPMENT
PREVOST H3-41 2003 110000 ELECTRICAL SYSTEM
PREVOST H3-41 2003 350000 EQUIPMENT
PREVOST H3-45 2003 110000 ELECTRICAL SYSTEM
PREVOST H3-45 2003 350000 EQUIPMENT
PREVOST XLII-45 2003 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2003 350000 EQUIPMENT
PREVOST XLII-45 2002 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2002 350000 EQUIPMENT
PREVOST XLII-45 2001 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2001 350000 EQUIPMENT
PREVOST XLII-45 2000 110000 ELECTRICAL SYSTEM
PREVOST XLII-45 2000 350000 EQUIPMENT

Related PREVOST Recalls

CampaignModelYearComponentSummary
REARVIEW MIRROR VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mir...
REARVIEW MIRROR VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mir...
H3-45 VIP 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
H3-45 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
X3-45 COMMUTER 2026 SEATS:CRITICAL FASTENERS Prevost Car (US) Inc. (Prevost) is recalling certain 2025-2026 X3-45 commuter...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PREVOST dealer. Bring this bulletin ID (IS-17910A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.