TSB: FCCC 108SD, 114SD, 122SD, 4700, 4900, BUSINESS CLASS M2, CASCADIA, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBS, XCL, XCM, XCR, XCS (2018–2019)

Bulletin ICI19-002 D18M7- — January 21, 2019

Bulletin Details

Bulletin IDICI19-002 D18M7-
ManufacturerFCCC
Models108SD, 114SD, 122SD, 4700, 4900, BUSINESS CLASS M2, CASCADIA, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBS, XCL, XCM, XCR, XCS
Model Years2018–2019
Date IssuedJanuary 21, 2019
Date Added to NHTSAMarch 11, 2019
ComponentSTEERING
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

D18M7 ? Replaced by Recall D18R7 (FL802)

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 108SD 2019 010000 STEERING
FREIGHTLINER 114SD 2019 010000 STEERING
FREIGHTLINER 122SD 2019 010000 STEERING
WESTERN STAR 4700 2019 010000 STEERING
WESTERN STAR 4900 2019 010000 STEERING
FREIGHTLINER BUSINESS CLASS M2 2019 010000 STEERING
FREIGHTLINER CASCADIA 2019 010000 STEERING
FCCC S2RV 2019 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER C2 2019 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER EFX 2019 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER HDX 2019 010000 STEERING
FCCC XBS 2019 010000 STEERING
FCCC XCL 2019 010000 STEERING
FCCC XCM 2019 010000 STEERING
FCCC XCR 2019 010000 STEERING
FCCC XCS 2019 010000 STEERING
FREIGHTLINER 108SD 2018 010000 STEERING
FREIGHTLINER 114SD 2018 010000 STEERING
FREIGHTLINER 122SD 2018 010000 STEERING
WESTERN STAR 4700 2018 010000 STEERING
WESTERN STAR 4900 2018 010000 STEERING
FREIGHTLINER BUSINESS CLASS M2 2018 010000 STEERING
FREIGHTLINER CASCADIA 2018 010000 STEERING
FCCC S2RV 2018 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER C2 2018 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER EFX 2018 010000 STEERING
THOMAS BUILT BUSES SAF-T-LINER HDX 2018 010000 STEERING
FCCC XBS 2018 010000 STEERING
FCCC XCL 2018 010000 STEERING
FCCC XCM 2018 010000 STEERING
FCCC XCR 2018 010000 STEERING
FCCC XCS 2018 010000 STEERING

Related FCCC Recalls

CampaignModelYearComponentSummary
MT45G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...
MT45 2025 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
XBS 2025 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT50E 2026 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT55G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (ICI19-002 D18M7-) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.