TSB: ISUZU ISUZU TRUCK

Bulletin IB13-R-001I — December 19, 2023

Bulletin Details

Bulletin IDIB13-R-001I
ManufacturerISUZU
ModelsISUZU TRUCK
Date IssuedDecember 19, 2023
Date Added to NHTSAJanuary 5, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected2 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

THIS INFORMATIONAL BULLETIN OUTLINES THE PROCEDURES FOR USING THE ALPINE EXCHANGE PROGRAM. THE EXCHANGE PROGRAM MUST BE USED WHEN ANY ALPINE RADIO OR OTHER COMPONENT COVERED BY THIS BULLETIN IS REPAIRED UNDER WARRANTY AND MAY ALSO BE USED F

Affected Vehicles

MakeModelYearComponent
ISUZU ISUZU TRUCK 110000 ELECTRICAL SYSTEM
ISUZU ISUZU TRUCK 350000 EQUIPMENT

Related ISUZU Recalls

CampaignModelYearComponentSummary
NPR XD 2025 ELECTRICAL SYSTEM:WIRING Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab...
CHEVROLET LCF 5500XD 2026 ELECTRICAL SYSTEM:WIRING Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab...
NPR XD 2026 ELECTRICAL SYSTEM:WIRING Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab...
NPR HD 2026 ELECTRICAL SYSTEM:WIRING Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab...
NPR HD 2025 ELECTRICAL SYSTEM:WIRING Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ISUZU dealer. Bring this bulletin ID (IB13-R-001I) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.