Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 5,697 complaints for ISUZU
Incident date: Dec 2, 2025
The contact owns a 2024 Honda Odyssey. The contact stated that while driving at an undisclosed speed, and while stopped at a red traffic light, the Automatic START/STOP system failed, causing the vehicle to unexpectedly shut off. The vehicle was restarted and drove normally. On another occasion, while stopped in a drive-thru, the vehicle shut off unexpectedly. The emissions system, adaptive cruise... Read more
Incident date: Feb 26, 2026
I continue to experience phantom "forward collision avoidance" warnings. Tesla has looked at this several times, even once charging me $60 to clean the cameras (should be under warranty in my opinion). Latest response to problem: known issue, no known hardware cause. In other words live with it. They even suggested buying FSD package at $1200/yr as a solution! One more than one occasion the TACC ... Read more
Incident date: Jan 7, 2026
Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.
Incident date: Sep 13, 2025
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not di... Read more
Incident date: Nov 1, 2024
Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehicle used to emit a warning buzz if any doors were not properly cl... Read more
Incident date: Aug 20, 2024
The contact owns a 2016 Lexus ES350 equipped with General Tires, Tire Line: ReliaTrek, Tire Size: 225/45/R18, DOT Number: VY4FWJ85. The contact stated that while driving 60 MPH, the vehicle was vibrating abnormally. The contact pulled over and called Roadside Assistance. The Roadside Assistance technician made the contact aware of a blowout of the driver's side rear tire. The contact was shown tha... Read more
Incident date: Jul 1, 2024
Vehicle shut down while driving multiple times
Incident date: Jul 1, 2024
Engine making noise and smelling like it’s burning. Towed to mechanic said oil was not there despite recent oil change and said sparks of metal was on oil dipstick. Now being told needs new engine after recall oiece completed and the car has less than 110k miles. Kia will not honor an engine replacement.
Incident date: Nov 30, 2023
I had the vehicle towed to a mechanic when I was driving out of town and the check engine light came on. I pulled over and was able to get off the freeway and safely park. I called for a tow tuck. At the time the check engine light came on it started to stutter and act like it was out of gas or oil. I just had my oil changed few weeks ago and had plenty of gas. I could tell something wasn't right... Read more
Incident date: Oct 10, 2023
Windshield trim flew off on the Highway could of struck another vehicle. But thankfully no one was behind us.
Incident date: Jun 22, 2023
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the rear wheels. The vehicle was taken to the dealer and diagnosed with metal shavings inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the... Read more
Incident date: Sep 1, 2022
In Florida, I purchased my 2004 Isuzu Rodeo March 2005 at 134 miles. I've always had issues, but didn't know how to articulate the issues. My truck sits/leans to the right and low in the back. It is uneven as if the shocks or struts are off. Driving one night, the truck slams down/drops low out of no where while driving. When I am driving and need to brake, I have to brake then brake again. I da... Read more
Incident date: Sep 1, 2022
The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you
Incident date: Sep 1, 2022
The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you
Incident date: May 1, 2023
The contact owns a 2021 Honda Ridgeline. The contact stated that the back over prevention camera was distorted. The vehicle was taken to the dealer, who informed the contact that the back over prevention camera needed to be replaced; however, the part to repair the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Incident date: May 1, 2023
The car has 29,000 miles and I took it on a two day trip across part of the country. It was driven hard but had a oil change before leaving. After arriving home it started to sputter and have no "energy". I had the cabin filter and engine filter changed and another oil change just in case. took it to deal as it continued to sputter, even worse, jerk forward. It blew a cylinder head. Checking... Read more
Incident date: Mar 16, 2023
This specific car with this VIN number is missing the back window and just a piece of wood is covering where the window should be. Grocery bags and rags are sticking out of the wood. A 10 month old child travels in this car in freezing cold weather conditions. Back seat rests were also missing from this vehicle so child is very unsafe in this vehicle
Incident date: Mar 16, 2023
Ford has a recall active until July 2023 involving steering components. The recall was repaired, however the same part failed within 8 months. Ford has informed me that there was a "customer satisfaction program" associated with the recall, that could have the parts replaced AGAIN within six months of repair. I am curious how they can replace parts with what they clearly know to be defective parts... Read more
Incident date: Mar 16, 2023
Abs and traction control light, warning comes on and off and says service system
Incident date: Feb 5, 2022
The contact's son owns a 2002 Isuzu Rodeo. The contact stated while driving downhill at 40 MPH around a curve with a child sitting in the rear seat, the brake pedal was depressed but the vehicle failed to respond. Additionally, the contact stated that upon turning the steering wheel, the vehicle failed to respond as needed. The contact continued driving until the vehicle responded. The contact sta... Read more
ISUZU
N-SERIES
(2022) — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Jun 15, 2022
Incident date: Feb 15, 2022
The contact owns a 2022 Isuzu NRR commercial vehicle. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ignition switch was replaced; however, the failure reoccurred. Additionally, the contact stated while driving 30 MPH, several unknown warning lights illuminated and the vehicle stalled. The driver w... Read more
Incident date: Nov 10, 2021
Frame rust condition which makes the SUV un repairable
Incident date: May 27, 2021
The contact owns a 2001 Isuzu Trooper. The contact stated while entering and starting the vehicle, he noticed an extreme heat in the interior of the vehicle coming from the engine. The contact proceeded to shift the gear into drive however, while his foot was still on the brake pedal the vehicle independently accelerated. The contact had to pulled up the parking brake to stop the vehicle. The cont... Read more
Incident date: May 27, 2021
The contact owns a 2001 Isuzu Trooper. The contact stated while entering and starting the vehicle, he noticed an extreme heat in the interior of the vehicle coming from the engine. The contact proceeded to shift the gear into drive however, while his foot was still on the brake pedal the vehicle independently accelerated. The contact had to pulled up the parking brake to stop the vehicle. The cont... Read more
Incident date: May 27, 2021
The contact owns a 2001 Isuzu Trooper. The contact stated while entering and starting the vehicle, he noticed an extreme heat in the interior of the vehicle coming from the engine. The contact proceeded to shift the gear into drive however, while his foot was still on the brake pedal the vehicle independently accelerated. The contact had to pulled up the parking brake to stop the vehicle. The cont... Read more
Incident date: Feb 22, 1994
The contact owned a 1993 Isuzu Trooper. The contact stated that while driving approximately 45 MPH the driver lost control of the vehicle and crashed. During the crash the vehicle experienced a rollover and the frontend was severely damaged but the airbags did not deploy. A police report was taken at the scene and the vehicle was towed away. The vehicle was destroyed and the driver sustained sever... Read more
Crash
1 injured
Incident date: Apr 1, 2021
DRIVING AT NIGHT ON HIGHWAY AND MY EXTERIOR LIGHTS WILL GO COMPLETELY OFF AND ONLY MY HIGH BEAMS WILL COME ON BUT THAT'S IT. THEY'LL COME BACK ON USUALLY WHEN I GET TO WHERE I'M GOING AND PARK THE CAR BUT DRIVING ON THE HIGHWAY AT NIGHT AND ALL OF THE SUDDEN YOUR HEADLIGHTS GO OUT IS EXTREMELY DANGEROUS. ON THREE DIFFERENT OCCASIONS BOTH THE HIGH BEAM AND LOW BEAMS WENT OUT. BUT ON MOST OCCASIONS ... Read more
Incident date: Apr 1, 2021
DRIVING AT NIGHT ON HIGHWAY AND MY EXTERIOR LIGHTS WILL GO COMPLETELY OFF AND ONLY MY HIGH BEAMS WILL COME ON BUT THAT'S IT. THEY'LL COME BACK ON USUALLY WHEN I GET TO WHERE I'M GOING AND PARK THE CAR BUT DRIVING ON THE HIGHWAY AT NIGHT AND ALL OF THE SUDDEN YOUR HEADLIGHTS GO OUT IS EXTREMELY DANGEROUS. ON THREE DIFFERENT OCCASIONS BOTH THE HIGH BEAM AND LOW BEAMS WENT OUT. BUT ON MOST OCCASIONS ... Read more
Incident date: Feb 24, 2021
EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH
Incident date: Nov 16, 2020
THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.
Incident date: Oct 1, 2020
AIRBAG LIGHT IS ON AND OFF . WENT FOR INSPECTION TWICE PAID $99 DOLLARS FOR THE PLACE TO FIX FOR INSPECTION AND LIGHT IS BACK ON AGAIN. HE SAID THE AIR BAG MAY NEED TO BE REPLACED
Incident date: Oct 21, 2020
THE LATCH THAT HELPS HOLD THE CAB IN PLACE (THE CAB FLIPS TO GET TO THE ENGINE) HAS POPPED A COUPLE OF TIMES WHILE DRIVING. THE CAB STAYED IN PLACE BUT IT IS DISCONCERTING TO HEAR ABOUT ONE OF THE PIECES THAT HOLDS THE CAB IN PLACE POPPING.
Incident date: Oct 1, 2020
AIRBAG LIGHT IS ON AND OFF . WENT FOR INSPECTION TWICE PAID $99 DOLLARS FOR THE PLACE TO FIX FOR INSPECTION AND LIGHT IS BACK ON AGAIN. HE SAID THE AIR BAG MAY NEED TO BE REPLACED
Incident date: Mar 19, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ISUZU OASIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ... Read more
Incident date: Jul 10, 2020
WHILE FILLING THE FUEL TANK, WHEN FUEL REACHES THE TOP OF THE TANK, IT STARTS SPILLING OUT OF THE TOP OF THE TANK. I BROUGHT THE TRUCK TO MY LOCAL MECHANIC, AND HE SAID THE TOP OF THE TANK IS RUSTED AND ROTTED OUT
Incident date: Aug 3, 2020
REAR TRAILING ARMS OF VEHICLE RIPPED OFF FROM THE FRAME AND CAUSED THE REAR AXLE TO DRIVE UP UNDER THE VEHICLE. LOST CONTROL OF VEHICLE AND DROVE INTO THE CENTER MEDIAN OF HIGHWAY. FAILURE DUE TO CORROSION AND INSUFFICIENT WELD OF CONTROL ARM BRACKET.
Incident date: Nov 25, 2019
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CA... Read more
Incident date: May 15, 2020
DRIVING IN A LARGE PARKING LOT, HIT A LARGE CEMENT POLE DOING 20 MILES PER HOUR.AIR BAGS DID NOT DEPLOY. HAD NOT PUT MY SEAT BELT ON YET & HIT & SHATTERED THE WINDSHIELD KNOCKING OUT ALL OF MY FRONT UPPER TEETH. FRACTURED MAXILLA .WHY DID AIR BAGS NOT DEPLOY? *TR
Crash
1 injured
Incident date: Feb 26, 2020
TL* THE CONTACT OWNS A 2006 ISUZU NPR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FUEL LEAK. UPON INSPECTION, THE CONTACT NOTICED EXTREME CORROSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED HIS FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V704000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT HI... Read more
Incident date: Jan 26, 2020
FUEL DELIVERY WENT OUT KILLING VEHICLE. FRAME COMPLETELY RUSTED REAR LINKS COMPLETELY GONE. ENGINE RANDOMLY LOSES POWER. WHILE TRAVELING TO WORK VEHICLE BEGAN TO SWAY, STARTED TICKING THEN ENGINE SHUT OFF. WON'T START. BATTERY TESTS GOOD ALTERNATOR JUST REPLACED A WEEK AGO. 2001 3.2L RODEO
Incident date: Jan 26, 2020
FUEL DELIVERY WENT OUT KILLING VEHICLE. FRAME COMPLETELY RUSTED REAR LINKS COMPLETELY GONE. ENGINE RANDOMLY LOSES POWER. WHILE TRAVELING TO WORK VEHICLE BEGAN TO SWAY, STARTED TICKING THEN ENGINE SHUT OFF. WON'T START. BATTERY TESTS GOOD ALTERNATOR JUST REPLACED A WEEK AGO. 2001 3.2L RODEO
Incident date: Jan 26, 2020
FUEL DELIVERY WENT OUT KILLING VEHICLE. FRAME COMPLETELY RUSTED REAR LINKS COMPLETELY GONE. ENGINE RANDOMLY LOSES POWER. WHILE TRAVELING TO WORK VEHICLE BEGAN TO SWAY, STARTED TICKING THEN ENGINE SHUT OFF. WON'T START. BATTERY TESTS GOOD ALTERNATOR JUST REPLACED A WEEK AGO. 2001 3.2L RODEO
Incident date: Dec 16, 2019
TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. WHILE DRIVING, THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE. THE CONTACT PULLED OVER, LOOKED UNDER THE VEHICLE, AND NOTICED THE SUSPENSION ON THE REAR DRIVER'S SIDE HAD RUSTED OFF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAI... Read more
Incident date: Dec 16, 2019
WHILE DRIVING TO WORK, VEHICLE STARTED SWAYING IN THE BACK LIKE IT WAS HYDROPLANING. SAME THING HAPPENED ON WAY HOME. DIDN'T DRIVE IT DURING THE NEXT TWO DAYS, SAME THING HAPPENED THE NEXT TIME. ON FOURTH DAY, I NOTICED A BRACKET HAD COME APART FROM THE RUSTED FRAME. CAR WAS BOUGHT IN 2018, AND AM STILL PAYING FOR IT. DID NOT KNOW ABOUT THE RECALL.
Incident date: May 23, 2019
TL* THE CONTACT OWNS A 2004 ISUZI RODEO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V547000 (SUSPENSION). THE CONTACT STATED THAT HE EXPERIENCED GREAT DIFFICULTY HAVING HIS VEHICLE SERVICED. THE CONTACT STATED THAT ISUZU SENT THE REMEDY PARTS TO LUPIENT BUICK GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426, (763) 546-2222) WHERE HE WAS INFORMED THAT THE VEHICLE WOULD NEED A ... Read more
Incident date: Aug 6, 2019
I HAD MY 2015 ISUZU TRUCK TOWED FOR SERVICE TO THE ISUZU DEALERSHIP (1463 US-22, MOUNTAINSIDE, NJ 07092) WHERE I LEASED IT. EVEN THOUGH THE TRUCK WAS BROUGHT IN DUE TO A PROBLEM WITH THE ENGINE THAT WAS COVERED UNDER THE TRUCK'S WARRANTEE, THEY FORCED ME TO SPEND OVER $1000 ON A NEW TIRE AND MANY OTHER "NEEDED" REPAIRS SO THE TRUCK COULD PASS FEDERAL INSPECTION. UPON PICKING UP THE TRUCK, IT HAD ... Read more
Incident date: Aug 6, 2019
I HAD MY 2015 ISUZU TRUCK TOWED FOR SERVICE TO THE ISUZU DEALERSHIP (1463 US-22, MOUNTAINSIDE, NJ 07092) WHERE I LEASED IT. EVEN THOUGH THE TRUCK WAS BROUGHT IN DUE TO A PROBLEM WITH THE ENGINE THAT WAS COVERED UNDER THE TRUCK'S WARRANTEE, THEY FORCED ME TO SPEND OVER $1000 ON A NEW TIRE AND MANY OTHER "NEEDED" REPAIRS SO THE TRUCK COULD PASS FEDERAL INSPECTION. UPON PICKING UP THE TRUCK, IT HAD ... Read more
Incident date: Aug 6, 2019
I HAD MY 2015 ISUZU TRUCK TOWED FOR SERVICE TO THE ISUZU DEALERSHIP (1463 US-22, MOUNTAINSIDE, NJ 07092) WHERE I LEASED IT. EVEN THOUGH THE TRUCK WAS BROUGHT IN DUE TO A PROBLEM WITH THE ENGINE THAT WAS COVERED UNDER THE TRUCK'S WARRANTEE, THEY FORCED ME TO SPEND OVER $1000 ON A NEW TIRE AND MANY OTHER "NEEDED" REPAIRS SO THE TRUCK COULD PASS FEDERAL INSPECTION. UPON PICKING UP THE TRUCK, IT HAD ... Read more
Incident date: Sep 22, 2019
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Sep 22, 2019
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS ... Read more