TSB: PETERBILT 210, 220, 320, 325, 330, 337, 348, 365, 367, 384, 386, 388, 389, 520, 567, 579, 587, PB220 DUAL-STEER (2017)

Bulletin FRN11151CustLtr — March 29, 2017

Bulletin Details

Bulletin IDFRN11151CustLtr
ManufacturerPETERBILT
Models210, 220, 320, 325, 330, 337, 348, 365, 367, 384, 386, 388, 389, 520, 567, 579, 587, PB220 DUAL-STEER
Model Years2017
Date IssuedMarch 29, 2017
Date Added to NHTSAJune 7, 2021
ComponentSTEERING
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose.

Affected Vehicles

MakeModelYearComponent
PETERBILT 210 2017 200000 WHEELS
PETERBILT 210 2017 010000 STEERING
PETERBILT 220 2017 200000 WHEELS
PETERBILT 220 2017 010000 STEERING
PETERBILT 320 2017 010000 STEERING
PETERBILT 320 2017 200000 WHEELS
PETERBILT 325 2017 010000 STEERING
PETERBILT 325 2017 200000 WHEELS
PETERBILT 330 2017 200000 WHEELS
PETERBILT 330 2017 010000 STEERING
PETERBILT 337 2017 200000 WHEELS
PETERBILT 337 2017 010000 STEERING
PETERBILT 348 2017 200000 WHEELS
PETERBILT 348 2017 010000 STEERING
PETERBILT 365 2017 010000 STEERING
PETERBILT 365 2017 200000 WHEELS
PETERBILT 367 2017 200000 WHEELS
PETERBILT 367 2017 010000 STEERING
PETERBILT 384 2017 200000 WHEELS
PETERBILT 384 2017 010000 STEERING
PETERBILT 386 2017 200000 WHEELS
PETERBILT 386 2017 010000 STEERING
PETERBILT 388 2017 010000 STEERING
PETERBILT 388 2017 200000 WHEELS
PETERBILT 389 2017 010000 STEERING
PETERBILT 389 2017 200000 WHEELS
PETERBILT 520 2017 010000 STEERING
PETERBILT 520 2017 200000 WHEELS
PETERBILT 567 2017 010000 STEERING
PETERBILT 567 2017 200000 WHEELS
PETERBILT 579 2017 010000 STEERING
PETERBILT 579 2017 200000 WHEELS
PETERBILT 587 2017 010000 STEERING
PETERBILT 587 2017 200000 WHEELS
PETERBILT PB220 DUAL-STEER 2017 200000 WHEELS
PETERBILT PB220 DUAL-STEER 2017 010000 STEERING

Related PETERBILT Recalls

CampaignModelYearComponentSummary
520 2024 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
520 2025 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
520 2026 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
567 2026 SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/... PACCAR Incorporated (PACCAR) is recalling certain 2026 Peterbilt 567 and 589 ...
589 2026 SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/... PACCAR Incorporated (PACCAR) is recalling certain 2026 Peterbilt 567 and 589 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PETERBILT dealer. Bring this bulletin ID (FRN11151CustLtr) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.