Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 379 complaints for PETERBILT
Incident date: Jul 9, 2025
The contact owns a 2022 Peterbilt 579. The vehicle was previously repaired under NHTSA Campaign Number: 24V915000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); however, the vehicle experienced the failure listed in the recall after the recall repair. The contact stated that while driving 22 MPH, the brakes failed to activate. There was no warning light illuminated. The vehicle was taken to a dea... Read more
Incident date: Jul 9, 2025
The contact owns a 2022 Peterbilt 579. The vehicle was previously repaired under NHTSA Campaign Number: 24V915000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); however, the vehicle experienced the failure listed in the recall after the recall repair. The contact stated that while driving 22 MPH, the brakes failed to activate. There was no warning light illuminated. The vehicle was taken to a dea... Read more
Incident date: Sep 22, 2025
OEM pressed-on cast iron/stamped rings fail prematurely due to regional rust jacking, disabling the vehicle's ABS. Explicitly mention that the current design creates a systemic safety risk in cold-weather states and that a recall mandating corrosion-resistant materials (like stainless steel) is required. This cost thousands of dollars to repair and only lasts 2-3 years. Almost everyone I know with... Read more
Incident date: May 9, 2026
Our 2012 Ford Fusion had a sudden and complete loss of power steering & “Power Steering Assist Fault’ flashed on dash. The steering immediately became extremely difficult to operate, requiring both hands and excessive physical force just to turn the wheel. It felt less like driving a passenger car and more like wrestling a fully loaded dump truck with flat tires. This created a serious safety... Read more
Incident date: Dec 1, 2025
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issu... Read more
Incident date: Oct 1, 2025
Per mopar recall ZA3 transmission tube and dipstick recall. When completed at Orange Coast Ram [XXX] , dealership completed recall, removed original dipstick, and provided a 15" locking dipstick the does NOT provide needed transmission fluid level. Inquired in Orange Coast Ram service department, stated they will not provide needed 44"dipstick to monitor trans fluid. I cannot order, purchase ... Read more
Incident date: Mar 13, 2026
The 2022 ioniq 5 was bought used with 43k MI and within 2k miles of driving in 50-85F climate and 7kwh l2 charging I witnessed the orange check EV light flash while I was driving on the highway. I exited and powrr cycled the car and the EV light remained. The next morning the orange check EV light was gone. I went to the dealership for a diagnostic and they said they could not replicate the error... Read more
Incident date: Jan 13, 2026
I have taken my car to my local dealership for the Service Campaign 976 (Oil Gasket leak) back in Nov 2023. Ever since then my car has had starting issues until one day it needed a jump start in 2024 during the summer. Didn't think anything of it at the time, until the beginning of 2025. Car needed a jump start in the winter before leaving for work in the morning and before going back home from wo... Read more
Incident date: Dec 12, 2025
While driving home, first "Check EV system" error came on and then "STOP VEHICLE - POWER SYSTEM FAILURE"; it was continuing to drive but would then not go above 25 mph. I pulled car over at next exit and had it towed to the dealership. It was not safe to drive at 25mph on a 45mph roadway. The dealership has confirmed problem with ICCU relay and 12V battery. This is the 2nd time this vehicle has h... Read more
Incident date: Nov 12, 2025
During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functio... Read more
Incident date: Jul 1, 2025
Vehicle reverse camera will stay on while driving. Leak in gasket. Leak in right mount. Radiator issue undiagnosed. Car is available for inspection at anytime as it is currently inoperable and I do not have the thousands of dollars to fix what is wrong with it while it only has 53k miles and licensed repair shop (not dealership as I was told by tech there to get initial issues fixed outside for a ... Read more
Incident date: Sep 17, 2024
A car from the other side made an illegal left turn in front of me, and I braked very early, yet still slid into them. The car had been inspected at the time at the collision center, and had DTC codes from before repair and after repair, showing the Integrated Brake systems had failures before and after. There was no mention of the results of the inspection until I asked after another braking inci... Read more
Crash
Incident date: Jul 11, 2025
I have had nothing but issues with the electrical part of this Wagoneer. For months the BLIND SPOT ALERT system has flashed on for no reason. And then it sets an entire host of sensors off that beep continuously on and off while driving down the road. My car has been with the dealership for going on 4 weeks with no fix.
Incident date: Aug 23, 2025
Sunroof has failed to close. A sunroof that does not close 1. Could allow for build up of moisture within the the vehicle causing mold which could cause respiratory issues. 2. An open sunroof could lead to theft of the vehicle The dealer has stated that sun roof fell off the track and will need to replaced. The Kia dealer completed a diagnostic review. There were no warnings
Incident date: Jul 1, 2025
Second set of Michelin Harmony tires I have placed on this car. Both sets have had the belts split during normal operation. I have never had any other brand of tires that the belts split on.
Incident date: Jun 18, 2025
Vehicle began burning oil with no visible leaks, severe engine hesitation when accelerating from stop at 42k miles. VW dealer tested and advised oil consumption was below the 1.2 quarts every one thousand miles (6 quarts for each five thousand miles, I am at 3 quarts every five thousand miles). that VW allows for this particular issue (piston rings are know to have issues) but mine are not bad en... Read more
Incident date: Jun 18, 2025
My Kia optima fe 2017 has been consuming a lot of motor oil it takes a quart every 2 to 3 weeks and of if I drive it more than average it needs motor oil sooner
Incident date: Jun 20, 2025
Front Windshield cracked out of nowhere with no trauma, , now needs replacement due to crack expanding. I discovered it in the morning when my car was parked and not driving.
Incident date: Jun 16, 2025
Only had my truck for 6 months, my suspension is worn out causing a known issue known as death wobble. I was driving at 65mph with my family and extreme shaking occurred. Yes by a Ford dealership. Yes the truck and the area was inspected and confirmed to needing replaced parts. No warning lamps/lights appeared due to it being mechanical, I went to another shop after i already took it in to Ford, a... Read more
Incident date: Jan 8, 2025
The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots occur regardless of whether a phone is connected—via USB-C, Bluetooth, or not connected at all. The issue is highly distracting and often occurs during critical moments, such as while reversing (disabling the rear-view camera), when cross-traffic alerts are active, or while movin... Read more
Incident date: Jan 8, 2025
The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots occur regardless of whether a phone is connected—via USB-C, Bluetooth, or not connected at all. The issue is highly distracting and often occurs during critical moments, such as while reversing (disabling the rear-view camera), when cross-traffic alerts are active, or while movin... Read more
Incident date: Aug 31, 2024
Sunday March 23, 2025 vehicle would not restart after the auto engine idle shut off feature turned off the engine. Attempted to restart several time with no success. Vehicle finally did restart when jumped the battery. Could be a safety hazard being stuck in traffic. Have not reported to dealer but will on next scheduled service. No warning lamps indicated a problem but every lamp on the dash... Read more
Incident date: Jul 11, 2024
1: When driving on highway ramp onto highway vehicle lost power when automatically switching from electric to hybrid which almost caused being stuck from behind. 2: For days at a time car will not switch over to all electric giving message Electric Mode Temporarily Unavailable 3: Car screen overlaps with previous screen at times and also is completely black on colder days. 4: Car VIN indica... Read more
Incident date: Feb 26, 2025
The brakes have been repaired and replaced repeatedly. The vehicle locked down yesterday 2/25/25 when the driver was headed to school to pick up the children. The car came to a complete halt and was a danger to others with a "transmission engine" warning light on the dash. This vehicle has numerous repairs in addition to being too dangerous to drive down a two lane road due to the severity of the ... Read more
Incident date: Feb 26, 2025
The brakes have been repaired and replaced repeatedly. The vehicle locked down yesterday 2/25/25 when the driver was headed to school to pick up the children. The car came to a complete halt and was a danger to others with a "transmission engine" warning light on the dash. This vehicle has numerous repairs in addition to being too dangerous to drive down a two lane road due to the severity of the ... Read more
Incident date: Jul 26, 2024
I received an update to 2.2 1/3 and was driving fine on 2/18. This morning, the car is undrivable with the brakes not working and a plethera of warning lights and back on version 2.0
Incident date: Jul 26, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the electronic stability warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact called an independent mechanic and scheduled an appointment. The local dealer was not contacted. Th... Read more
Incident date: Nov 26, 2024
My vehicle was purchased in 2021. It is a 2018 Honda Accord Touring model. The engine is a 1.5TRG. My current mileage is 88,405. About three weeks ago, my mom drove my car to the store and the dash lit up. By this I mean that the dash lights lit up for check engine light, lane mitigation, oil, etc. She was less than 5 minutes from the house and immediately drove back and parked the car. Mind you, ... Read more
Incident date: Nov 26, 2024
The contact owns a 2008 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an intake manifold failure. The contact was informed that the intake manifold ne... Read more
PETERBILT
579
(2022) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Jan 2, 2025
Incident date: Jan 2, 2025
In Aug 2024, Taxa notified us of the 24V-579 recall. Parts have not been made available to fix this recall.
Incident date: Dec 19, 2024
I was pulling into a parking space and started to apply the brake to stop before reaching the parking curb. When I gently pressed the brake the vehicle lunged forward, so I fully depressed the brake pedal. At that point the vehicle accelerated, jumped the parking curb and continued forward although my foot was still pressing on the brake. Since my wheels were turned to the right, I missed hitting ... Read more
Crash
Incident date: Sep 16, 2024
The contact owns a 2023 Audi A5 equipped with Continental Tires, Tire Line: Continental Pure Contact GXAO, Front Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear. The contact received notification of NHTSA Campaign Number: 24T009000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted who adv... Read more
Incident date: Sep 16, 2024
The contact owns a 2023 Audi A5 equipped with Continental Tires, Tire Line: Continental Pure Contact GXAO, Front Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear. The contact received notification of NHTSA Campaign Number: 24T009000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted who adv... Read more
Incident date: Sep 16, 2024
Vehicle leaked oil to where it caused an engine fire.
Fire
Incident date: Oct 7, 2024
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving 60 MPH, the check en... Read more
Incident date: Jul 1, 2024
Well maintained and properly serviced car. Never had any issues. While driving out of town, 4hrs into the drive the electrical system went haywire. Error messages began cycling through on the driver panel - stability control lights, service air bag system, engine light comes up, and service bag system, after which the car loses total power. After pulling onto the side of the road, I placed car in ... Read more
Incident date: Aug 19, 2024
I purchased this vehicle in July 2020. I did a through check for recalls, warranty problems and could not identify any with this vehicle. From the get go the check engine light would come on. I checked the codes and they indicated an "electrical fault on bank 1, oxygen sensor 1. I replaced the wiring harness on that sensor as well as the sensor. From then until now the car would code weekly about ... Read more
Incident date: Aug 21, 2024
Another Ford F150 Supercrew leak from the front cowling area into the passenger floorboards. This is a 2022 Hybrid F150 Supercrew built during COVID and purchased March 9, 2022. There are too many reports online of leaks due to lack of sealing components where large aluminum parts meet. For example the fender and the cowling area. This particular leak is having a dealership spend 17 book hours... Read more
Incident date: Aug 10, 2024
Front Wheel hub bearings grinding, very fast wear and tear Transmission still not shifting right after recall shifter cable replaced not grabbing gears
Incident date: Jun 26, 2024
The interior of the 2024 Chevy Silverado is trimmed in chrome accent pieces. These trim pieces reflect the sunlight directly into the drivers' eyes while operating the vehicle causing blinding reflections. I have had 2 near miss collisions because the reflection from the trim pieces blinded me momentarily.
Incident date: Dec 18, 2023
The contact owns a 2017 GMC Terrain. The contact stated that while her daughter was driving at an undisclosed speed, she observed white smoke coming from the vehicle, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. T... Read more
Incident date: Dec 18, 2023
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with brake pressure failure on the braking system. The contact was informed that the software was misreading, and a software update was needed. The vehicle was r... Read more
Incident date: May 24, 2023
I would like to report that I am not feeling safe driving my 2021 MAZDA CX-30 Premium anymore. My vehicle is affected by the MAZDA Technical Service Bulletin 01-003/23,. Subject: ENGINE OIL LEVEL WARNING LIGHT ON WITH DTC P250f:00 DUE TO LOW ENGINE OIL LEVEL This is a known issue by MAZDA! It results in an oil consumption increase due to damage of the valve seals on the exhaust side. The first... Read more
Incident date: May 12, 2023
As I was parking my car I got a yellow warning battery light. It said to check the electrical system. When starting the car the warning light came back on and this time the car went into "turtle mode" where the car won't go over 25 miles per hour. After that the car flashed a red warning light and said to stop driving immediately. I called for a tow and the dealership diagnosed the problem as ... Read more
Incident date: Oct 20, 2022
ABS service light continues to ding. Part replaced 12/2019 @ 6,000 miles. Issue again 5/2023 @ 24,500 miles. Dealership unable to order part states it is defective for 2018 dodge ram 2500 truck. This causes abs failure.
Incident date: Oct 20, 2022
With no warning lights or other apparent issues brake pressure suddenly disappeared resulting in the brake pedal sinking to the floorboard before the vehicle would even slow down or stop. This first happened in September 2022. The issue can better be described in both NHTSA Complaints 11339440 and 11343191. The brake master cylinder was replaced. It worked until May 2023 and I am now having th... Read more
Incident date: Apr 6, 2023
Special Coverage Adjustment N172097060 Side Blind Zone Alert Module Water Intrusion was issued for my vehicle. I took it in to get fixed and was told I was past the 6 year extension (May 2022) but under the milage (79,199). They told me the parts are on back order from GMC. This was on 04-03-2023. On 04-05-2023 I was driving my vehicle and the instrument cluster went partially blank. I lost my spe... Read more
Incident date: Apr 6, 2023
Special Coverage Adjustment N172097060 Side Blind Zone Alert Module Water Intrusion was issued for my vehicle. I took it in to get fixed and was told I was past the 6 year extension (May 2022) but under the milage (79,199). They told me the parts are on back order from GMC. This was on 04-03-2023. On 04-05-2023 I was driving my vehicle and the instrument cluster went partially blank. I lost my spe... Read more
Incident date: Mar 20, 2022
The issue is with autostart, enhanced auto pilot and lane departure warning. I paid for Enhanced auto pilot. This car totally relies on cameras. 1. In the slightest occurrence of rain, it complains about one or more cameras malfunctioning or out of vision. This doesn't happen often in Full Self Driving version. For early adopters of Model3 FSD, manufacturer updated the cameras. However they did no... Read more
Incident date: Mar 20, 2022
The issue is with autostart, enhanced auto pilot and lane departure warning. I paid for Enhanced auto pilot. This car totally relies on cameras. 1. In the slightest occurrence of rain, it complains about one or more cameras malfunctioning or out of vision. This doesn't happen often in Full Self Driving version. For early adopters of Model3 FSD, manufacturer updated the cameras. However they did no... Read more