TSB: MCNEILUS CONTENDER FRONT LOADER, FRONT LOADER (2011–2017)

Bulletin FEL-TSIB-052-A — January 2, 2018

Bulletin Details

Bulletin IDFEL-TSIB-052-A
ManufacturerMCNEILUS
ModelsCONTENDER FRONT LOADER, FRONT LOADER
Model Years2011–2017
Date IssuedJanuary 2, 2018
Date Added to NHTSAFebruary 20, 2018
ComponentSTRUCTURE
Vehicles Affected14 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin, previously released in October 2017, has been updated to correct the affected model years. This technical service information bulletin describes the replacement of a refuse deflector with a cover system that provides enhance

Affected Vehicles

MakeModelYearComponent
MCNEILUS CONTENDER FRONT LOADER 2017 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2017 350000 EQUIPMENT
MCNEILUS CONTENDER FRONT LOADER 2016 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2016 350000 EQUIPMENT
MCNEILUS CONTENDER FRONT LOADER 2015 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2015 350000 EQUIPMENT
MCNEILUS CONTENDER FRONT LOADER 2014 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2014 350000 EQUIPMENT
MCNEILUS CONTENDER FRONT LOADER 2013 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2013 350000 EQUIPMENT
MCNEILUS CONTENDER FRONT LOADER 2012 160000 STRUCTURE
MCNEILUS CONTENDER FRONT LOADER 2012 350000 EQUIPMENT
MCNEILUS FRONT LOADER 2011 160000 STRUCTURE
MCNEILUS FRONT LOADER 2011 350000 EQUIPMENT

Related MCNEILUS Recalls

CampaignModelYearComponentSummary
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METRO PAK REAR LOADER 2022 EXTERIOR LIGHTING McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-202...
METRO PAK REAR LOADER 2024 EXTERIOR LIGHTING McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-202...
METRO PAK REAR LOADER 2021 EXTERIOR LIGHTING McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-202...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MCNEILUS dealer. Bring this bulletin ID (FEL-TSIB-052-A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.