TSB: MCNEILUS BRIDGEMASTER, BRIDGEMASTER V, BRIDGEMASTER V MIXER, CNG CONCRETE TRUCK, SLIDING TRAILER, STANDARD MIXER (2005–2022)

Bulletin MXR-TSB-032 — April 13, 2023

Bulletin Details

Bulletin IDMXR-TSB-032
ManufacturerMCNEILUS
ModelsBRIDGEMASTER, BRIDGEMASTER V, BRIDGEMASTER V MIXER, CNG CONCRETE TRUCK, SLIDING TRAILER, STANDARD MIXER
Model Years2005–2022
Date IssuedApril 13, 2023
Date Added to NHTSAJune 7, 2023
ComponentSTRUCTURE
Vehicles Affected140 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

McNeilus Truck and Manufacturing identified an issue with over-torqued bolts on the lower ladder platform. The bolts used to secure the lower ladders to the lower ladder platform were over-torqued causing the bolts to fail. New hardware ne

Affected Vehicles

MakeModelYearComponent
MCNEILUS BRIDGEMASTER 2022 160000 STRUCTURE
MCNEILUS BRIDGEMASTER 2022 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER 2022 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER 2022 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2022 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2022 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2022 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2022 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER 2021 160000 STRUCTURE
MCNEILUS BRIDGEMASTER 2021 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER 2021 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER 2021 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2021 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2021 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2021 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2021 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER 2020 160000 STRUCTURE
MCNEILUS BRIDGEMASTER 2020 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER 2020 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER 2020 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2020 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2020 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2020 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2020 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2020 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2020 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2020 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2020 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2019 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2019 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2019 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2019 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2018 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2018 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2018 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2018 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2018 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2018 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2018 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2018 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2017 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2017 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2017 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2017 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2017 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2017 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2017 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2017 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2016 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2016 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2016 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2016 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2016 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2016 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2016 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2016 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2015 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2015 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2015 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2015 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS CNG CONCRETE TRUCK 2015 160000 STRUCTURE
MCNEILUS CNG CONCRETE TRUCK 2015 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS CNG CONCRETE TRUCK 2015 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS CNG CONCRETE TRUCK 2015 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2015 160000 STRUCTURE
MCNEILUS SLIDING TRAILER 2015 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2015 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS SLIDING TRAILER 2015 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2015 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2015 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2015 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2015 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2014 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2014 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2014 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2014 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS CNG CONCRETE TRUCK 2014 160000 STRUCTURE
MCNEILUS CNG CONCRETE TRUCK 2014 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS CNG CONCRETE TRUCK 2014 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS CNG CONCRETE TRUCK 2014 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2014 160000 STRUCTURE
MCNEILUS SLIDING TRAILER 2014 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2014 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS SLIDING TRAILER 2014 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2014 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2014 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2014 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2014 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2013 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2013 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2013 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2013 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2013 160000 STRUCTURE
MCNEILUS SLIDING TRAILER 2013 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS SLIDING TRAILER 2013 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS SLIDING TRAILER 2013 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2013 160000 STRUCTURE
MCNEILUS STANDARD MIXER 2013 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS STANDARD MIXER 2013 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS STANDARD MIXER 2013 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2012 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2012 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2012 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2012 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2011 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2011 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2011 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2011 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2010 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2010 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2010 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2010 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2009 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2009 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2009 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2009 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2008 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2008 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2008 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2008 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V 2007 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V 2007 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V 2007 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V 2007 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2007 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2007 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2007 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2007 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V 2006 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V 2006 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V 2006 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V 2006 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2006 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2006 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2006 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2006 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2005 160000 STRUCTURE
MCNEILUS BRIDGEMASTER V MIXER 2005 160100 STRUCTURE:CRITICAL FASTENERS
MCNEILUS BRIDGEMASTER V MIXER 2005 162100 STRUCTURE:BODY:STEP/LADDER
MCNEILUS BRIDGEMASTER V MIXER 2005 354710 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MCNEILUS dealer. Bring this bulletin ID (MXR-TSB-032) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.