TSB: CADILLAC AVALANCHE 1500, AVALANCHE 2500, ESCALADE, SIERRA 1500, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA 3500, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SUBURBAN 1500, SUBURBAN 2500, TAHOE, YUKON, YUKON XL 1500, YUKON XL 2500 (1999–2002)

Bulletin DORU5R2J09 — June 14, 2019

Bulletin Details

Bulletin IDDORU5R2J09
ManufacturerCADILLAC
ModelsAVALANCHE 1500, AVALANCHE 2500, ESCALADE, SIERRA 1500, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA 3500, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SUBURBAN 1500, SUBURBAN 2500, TAHOE, YUKON, YUKON XL 1500, YUKON XL 2500
Model Years1999–2002
Date IssuedJune 14, 2019
Date Added to NHTSASeptember 23, 2019
ComponentEQUIPMENT
Vehicles Affected98 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th

Affected Vehicles

MakeModelYearComponent
CHEVROLET AVALANCHE 1500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET AVALANCHE 1500 2002 350000 EQUIPMENT
CHEVROLET AVALANCHE 2500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET AVALANCHE 2500 2002 350000 EQUIPMENT
CADILLAC ESCALADE 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2002 350000 EQUIPMENT
GMC SIERRA 1500 2002 350000 EQUIPMENT
GMC SIERRA 1500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 HD 2002 350000 EQUIPMENT
GMC SIERRA 1500 HD 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2002 350000 EQUIPMENT
GMC SIERRA 2500 HD 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 HD 2002 350000 EQUIPMENT
GMC SIERRA 3500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 3500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 1500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 HD 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 HD 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 HD 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 3500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 3500 2002 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2002 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2500 2002 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2002 350000 EQUIPMENT
GMC YUKON 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2002 350000 EQUIPMENT
GMC YUKON XL 1500 2002 350000 EQUIPMENT
GMC YUKON XL 1500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2500 2002 350000 EQUIPMENT
GMC SIERRA 1500 2001 350000 EQUIPMENT
GMC SIERRA 1500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 HD 2001 350000 EQUIPMENT
GMC SIERRA 1500 HD 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2001 350000 EQUIPMENT
GMC SIERRA 2500 HD 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 HD 2001 350000 EQUIPMENT
GMC SIERRA 3500 2001 350000 EQUIPMENT
GMC SIERRA 3500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 1500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 1500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 HD 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 HD 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 3500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 1500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 1500 2001 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2001 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2001 350000 EQUIPMENT
CHEVROLET TAHOE 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2001 350000 EQUIPMENT
GMC YUKON 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 1500 2001 350000 EQUIPMENT
GMC YUKON XL 1500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2500 2001 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2500 2001 350000 EQUIPMENT
GMC SIERRA 1500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 2000 350000 EQUIPMENT
GMC SIERRA 2500 2000 350000 EQUIPMENT
GMC SIERRA 2500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 1500 2000 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2000 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2000 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2500 2000 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2000 350000 EQUIPMENT
CHEVROLET TAHOE 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2000 350000 EQUIPMENT
GMC YUKON XL 1500 2000 350000 EQUIPMENT
GMC YUKON XL 1500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2500 2000 350000 EQUIPMENT
GMC YUKON XL 2500 2000 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 1999 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 1999 350000 EQUIPMENT
GMC SIERRA 2500 1999 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 1999 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 1999 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (DORU5R2J09) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.