TSB: KENWORTH C500, T300, T600, T800, W900 (2002–2006)

Bulletin DOR-W5T2V-01 — December 20, 2020

Bulletin Details

Bulletin IDDOR-W5T2V-01
ManufacturerKENWORTH
ModelsC500, T300, T600, T800, W900
Model Years2002–2006
Date IssuedDecember 20, 2020
Date Added to NHTSAJanuary 13, 2020
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Vehicles Affected46 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could

Affected Vehicles

MakeModelYearComponent
KENWORTH C500 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2006 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2006 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T600 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T600 2006 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T800 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2006 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2006 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2005 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T300 2005 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T600 2005 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T600 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2005 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2005 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2004 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T300 2004 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T600 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T600 2004 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T800 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2004 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH W900 2004 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH C500 2003 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH C500 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T300 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T300 2003 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T600 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T600 2003 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T800 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2003 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH W900 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH W900 2003 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH C500 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2002 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2002 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T300 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T600 2002 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
KENWORTH T600 2002 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related KENWORTH Recalls

CampaignModelYearComponentSummary
L770 2026 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
W990 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
T880 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KENWORTH dealer. Bring this bulletin ID (DOR-W5T2V-01) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.