TSB: KENWORTH L770, T280, T380, T480, T680, T880, W990 (2024-2025)

Bulletin 24KWC - February 12, 2024

Bulletin Details

Bulletin ID24KWC
ManufacturerKENWORTH
ModelsL770, T280, T380, T480, T680, T880, W990
Model Years2024-2025
Date IssuedFebruary 12, 2024
Date Added to NHTSAMarch 4, 2024
ComponentSTEERING
Vehicles Affected17 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Safety Recall Inspection procedures are available. Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss o

Affected Vehicles

MakeModelYearComponent
KENWORTH L770 2025 010000 STEERING
KENWORTH T280 2025 010000 STEERING
KENWORTH T380 2025 010000 STEERING
KENWORTH T480 2025 010000 STEERING
KENWORTH T680 2025 010000 STEERING
KENWORTH T880 2025 010000 STEERING
KENWORTH W990 2025 010000 STEERING
KENWORTH L770 2024 010000 STEERING
KENWORTH T280 2024 010000 STEERING
KENWORTH T380 2024 010000 STEERING
KENWORTH T480 2024 010000 STEERING
KENWORTH T680 2024 010000 STEERING
KENWORTH T880 2024 010000 STEERING
KENWORTH W990 2024 010000 STEERING

Related KENWORTH Recalls

CampaignModelYearComponentSummary
L770 2026 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
W990 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
T880 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KENWORTH dealer. Bring this bulletin ID (24KWC) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.