TSB: CADILLAC AVALANCHE 1500, ESCALADE, EXPRESS, EXPRESS 2500, EXPRESS 3500, EXPRESS 4500, H2, SAVANA, SAVANA 1500, SAVANA 2500, SAVANA 3500, SIERRA 1500, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SUBURBAN, SUBURBAN 2500, YUKON XL, YUKON XL 2500 (1999–2018)

Bulletin DOR-K2S2K-10 — July 26, 2019

Bulletin Details

Bulletin IDDOR-K2S2K-10
ManufacturerCADILLAC
ModelsAVALANCHE 1500, ESCALADE, EXPRESS, EXPRESS 2500, EXPRESS 3500, EXPRESS 4500, H2, SAVANA, SAVANA 1500, SAVANA 2500, SAVANA 3500, SIERRA 1500, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SUBURBAN, SUBURBAN 2500, YUKON XL, YUKON XL 2500
Model Years1999–2018
Date IssuedJuly 26, 2019
Date Added to NHTSAOctober 21, 2019
ComponentEQUIPMENT
Vehicles Affected185 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectabl

Affected Vehicles

MakeModelYearComponent
CHEVROLET EXPRESS 2018 350000 EQUIPMENT
GMC SAVANA 2018 350000 EQUIPMENT
GMC SAVANA 2500 2018 350000 EQUIPMENT
GMC SAVANA 3500 2018 350000 EQUIPMENT
CHEVROLET EXPRESS 2017 350000 EQUIPMENT
GMC SAVANA 2017 350000 EQUIPMENT
GMC SAVANA 2500 2017 350000 EQUIPMENT
GMC SAVANA 3500 2017 350000 EQUIPMENT
CHEVROLET EXPRESS 2016 350000 EQUIPMENT
CHEVROLET EXPRESS 4500 2016 350000 EQUIPMENT
GMC SAVANA 2016 350000 EQUIPMENT
GMC SAVANA 2500 2016 350000 EQUIPMENT
GMC SAVANA 3500 2016 350000 EQUIPMENT
CHEVROLET EXPRESS 2015 350000 EQUIPMENT
GMC SAVANA 2015 350000 EQUIPMENT
GMC SAVANA 2500 2015 350000 EQUIPMENT
GMC SAVANA 3500 2015 350000 EQUIPMENT
CHEVROLET EXPRESS 2014 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2014 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2014 350000 EQUIPMENT
CHEVROLET EXPRESS 4500 2014 350000 EQUIPMENT
GMC SAVANA 2014 350000 EQUIPMENT
GMC SAVANA 2500 2014 350000 EQUIPMENT
GMC SAVANA 3500 2014 350000 EQUIPMENT
CHEVROLET EXPRESS 2013 350000 EQUIPMENT
GMC SAVANA 2013 350000 EQUIPMENT
GMC SAVANA 2500 2013 350000 EQUIPMENT
GMC SAVANA 3500 2013 350000 EQUIPMENT
CHEVROLET SUBURBAN 2013 350000 EQUIPMENT
GMC YUKON XL 2013 350000 EQUIPMENT
CHEVROLET EXPRESS 2012 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2012 350000 EQUIPMENT
CHEVROLET EXPRESS 4500 2012 350000 EQUIPMENT
GMC SAVANA 2012 350000 EQUIPMENT
GMC SAVANA 2500 2012 350000 EQUIPMENT
GMC SAVANA 3500 2012 350000 EQUIPMENT
CHEVROLET SUBURBAN 2012 350000 EQUIPMENT
GMC YUKON XL 2012 350000 EQUIPMENT
CHEVROLET EXPRESS 2011 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2011 350000 EQUIPMENT
GMC SAVANA 2011 350000 EQUIPMENT
GMC SAVANA 2500 2011 350000 EQUIPMENT
GMC SAVANA 3500 2011 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2011 350000 EQUIPMENT
GMC YUKON XL 2500 2011 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2010 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2010 350000 EQUIPMENT
GMC SAVANA 2010 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2010 350000 EQUIPMENT
GMC YUKON XL 2500 2010 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2009 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2009 350000 EQUIPMENT
HUMMER H2 2009 350000 EQUIPMENT
GMC SAVANA 2009 350000 EQUIPMENT
GMC SAVANA 3500 2009 350000 EQUIPMENT
GMC SIERRA 3500 2009 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2009 350000 EQUIPMENT
GMC YUKON XL 2500 2009 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2008 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2008 350000 EQUIPMENT
HUMMER H2 2008 350000 EQUIPMENT
GMC SAVANA 2500 2008 350000 EQUIPMENT
GMC SAVANA 3500 2008 350000 EQUIPMENT
GMC SIERRA 1500 2008 350000 EQUIPMENT
GMC SIERRA 2500 2008 350000 EQUIPMENT
GMC SIERRA 3500 2008 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2008 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2008 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2008 350000 EQUIPMENT
GMC YUKON XL 2500 2008 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2007 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2007 350000 EQUIPMENT
HUMMER H2 2007 350000 EQUIPMENT
GMC SAVANA 1500 2007 350000 EQUIPMENT
GMC SAVANA 2500 2007 350000 EQUIPMENT
GMC SAVANA 3500 2007 350000 EQUIPMENT
GMC SIERRA 1500 2007 350000 EQUIPMENT
GMC SIERRA 2500 2007 350000 EQUIPMENT
GMC SIERRA 3500 2007 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2007 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2007 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2007 350000 EQUIPMENT
GMC YUKON XL 2500 2007 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2006 350000 EQUIPMENT
CADILLAC ESCALADE 2006 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2006 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2006 350000 EQUIPMENT
HUMMER H2 2006 350000 EQUIPMENT
GMC SAVANA 1500 2006 350000 EQUIPMENT
GMC SAVANA 2500 2006 350000 EQUIPMENT
GMC SAVANA 3500 2006 350000 EQUIPMENT
GMC SIERRA 1500 2006 350000 EQUIPMENT
GMC SIERRA 2500 2006 350000 EQUIPMENT
GMC SIERRA 3500 2006 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2006 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2006 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2006 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2006 350000 EQUIPMENT
GMC YUKON XL 2500 2006 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2005 350000 EQUIPMENT
CADILLAC ESCALADE 2005 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2005 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2005 350000 EQUIPMENT
HUMMER H2 2005 350000 EQUIPMENT
GMC SAVANA 2500 2005 350000 EQUIPMENT
GMC SAVANA 3500 2005 350000 EQUIPMENT
GMC SIERRA 1500 2005 350000 EQUIPMENT
GMC SIERRA 1500 HD 2005 350000 EQUIPMENT
GMC SIERRA 2500 2005 350000 EQUIPMENT
GMC SIERRA 2500 HD 2005 350000 EQUIPMENT
GMC SIERRA 3500 2005 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2005 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2005 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2005 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2005 350000 EQUIPMENT
GMC YUKON XL 2500 2005 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2004 350000 EQUIPMENT
CADILLAC ESCALADE 2004 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2004 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2004 350000 EQUIPMENT
HUMMER H2 2004 350000 EQUIPMENT
GMC SAVANA 2500 2004 350000 EQUIPMENT
GMC SAVANA 3500 2004 350000 EQUIPMENT
GMC SIERRA 1500 2004 350000 EQUIPMENT
GMC SIERRA 1500 HD 2004 350000 EQUIPMENT
GMC SIERRA 2500 2004 350000 EQUIPMENT
GMC SIERRA 2500 HD 2004 350000 EQUIPMENT
GMC SIERRA 3500 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2004 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2004 350000 EQUIPMENT
GMC YUKON XL 2500 2004 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2003 350000 EQUIPMENT
CADILLAC ESCALADE 2003 350000 EQUIPMENT
CHEVROLET EXPRESS 2500 2003 350000 EQUIPMENT
CHEVROLET EXPRESS 3500 2003 350000 EQUIPMENT
HUMMER H2 2003 350000 EQUIPMENT
GMC SAVANA 2500 2003 350000 EQUIPMENT
GMC SAVANA 3500 2003 350000 EQUIPMENT
GMC SIERRA 1500 2003 350000 EQUIPMENT
GMC SIERRA 1500 HD 2003 350000 EQUIPMENT
GMC SIERRA 2500 2003 350000 EQUIPMENT
GMC SIERRA 2500 HD 2003 350000 EQUIPMENT
GMC SIERRA 3500 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2003 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2003 350000 EQUIPMENT
GMC YUKON XL 2500 2003 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2002 350000 EQUIPMENT
CADILLAC ESCALADE 2002 350000 EQUIPMENT
GMC SIERRA 1500 2002 350000 EQUIPMENT
GMC SIERRA 1500 HD 2002 350000 EQUIPMENT
GMC SIERRA 2500 2002 350000 EQUIPMENT
GMC SIERRA 2500 HD 2002 350000 EQUIPMENT
GMC SIERRA 3500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2002 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2002 350000 EQUIPMENT
GMC YUKON XL 2500 2002 350000 EQUIPMENT
GMC SIERRA 1500 2001 350000 EQUIPMENT
GMC SIERRA 1500 HD 2001 350000 EQUIPMENT
GMC SIERRA 2500 2001 350000 EQUIPMENT
GMC SIERRA 2500 HD 2001 350000 EQUIPMENT
GMC SIERRA 3500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 HD 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2001 350000 EQUIPMENT
CHEVROLET SUBURBAN 2500 2001 350000 EQUIPMENT
GMC YUKON XL 2500 2001 350000 EQUIPMENT
GMC SIERRA 1500 2000 350000 EQUIPMENT
GMC SIERRA 2500 2000 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2000 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2000 350000 EQUIPMENT
GMC YUKON XL 2500 2000 350000 EQUIPMENT
GMC SIERRA 1500 1999 350000 EQUIPMENT
GMC SIERRA 2500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 1999 350000 EQUIPMENT

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (DOR-K2S2K-10) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.