TSB: CADILLAC CRUZE, ESCALADE, ESCALADE ESV, F-150, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, WINDOW SWITCH 901-601, YUKON, YUKON XL (2011–2020)
Bulletin DOR-E2P5T-03 — January 31, 2020
Bulletin Details
| Bulletin ID | DOR-E2P5T-03 |
| Manufacturer | CADILLAC |
| Models | CRUZE, ESCALADE, ESCALADE ESV, F-150, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, WINDOW SWITCH 901-601, YUKON, YUKON XL |
| Model Years | 2011–2020 |
| Date Issued | January 31, 2020 |
| Date Added to NHTSA | March 30, 2020 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 150 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causi
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CADILLAC | ESCALADE | 2020 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2020 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2020 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON XL | 2020 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON XL | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE | 2019 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2019 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2019 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2019 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2019 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON XL | 2019 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON XL | 2019 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE | 2018 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2018 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON XL | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON XL | 2018 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE | 2017 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2017 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2017 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2017 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2017 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON XL | 2017 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON XL | 2017 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE | 2016 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2016 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2016 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2016 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2016 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON XL | 2016 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON XL | 2016 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | CRUZE | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | CRUZE | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE | 2015 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CADILLAC | ESCALADE ESV | 2015 | 110000 ELECTRICAL SYSTEM |
| CADILLAC | ESCALADE ESV | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2015 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2015 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 1500 | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 2500 | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SILVERADO 3500 | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | SUBURBAN | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SUBURBAN | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | TAHOE | 2015 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | TAHOE | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | YUKON | 2015 | 110000 ELECTRICAL SYSTEM |
| GMC | YUKON | 2015 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | CRUZE | 2014 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | CRUZE | 2014 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| FORD | F-150 | 2014 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2014 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 2500 | 2014 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 2500 | 2014 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| GMC | SIERRA 3500 | 2014 | 110000 ELECTRICAL SYSTEM |
| GMC | SIERRA 3500 | 2014 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | CRUZE | 2013 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | CRUZE | 2013 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| FORD | F-150 | 2013 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2013 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | CRUZE | 2012 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | CRUZE | 2012 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| FORD | F-150 | 2012 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2012 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| CHEVROLET | CRUZE | 2011 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | CRUZE | 2011 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| FORD | F-150 | 2011 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2011 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| DORMAN | WINDOW SWITCH 901-601 | — | 110000 ELECTRICAL SYSTEM |
| DORMAN | WINDOW SWITCH 901-601 | — | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
Related CADILLAC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (DOR-E2P5T-03) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.