TSB: GILLIG LOW FLOOR (2019-2020)

Bulletin CSB 032 (AVAIL t - May 12, 2020

Bulletin Details

Bulletin IDCSB 032 (AVAIL t
ManufacturerGILLIG
ModelsLOW FLOOR
Model Years2019-2020
Date IssuedMay 12, 2020
Date Added to NHTSAJune 15, 2020
ComponentLANE DEPARTURE
Vehicles Affected2 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

AVAIL technologies Service Bulletinn - During tSimma VNA2-USB J1939/J1708 Adapter (VNA2) enters a state where it is unable to determine the baud rate of the J1939 data bus and is unable to read J1939 messages. In some cases, dashboard warni

Affected Vehicles

MakeModelYearComponent
GILLIG LOW FLOOR 2020 270000 LANE DEPARTURE
GILLIG LOW FLOOR 2019 270000 LANE DEPARTURE

Related GILLIG Recalls

CampaignModelYearComponentSummary
LOW FLOOR 2024 EQUIPMENT:OTHER:LABELS Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses e...
LOW FLOOR 2023 EQUIPMENT:OTHER:LABELS Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses e...
LOW FLOOR 2026 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. ...
LOW FLOOR 2024 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. ...
LOW FLOOR 2021 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GILLIG dealer. Bring this bulletin ID (CSB 032 (AVAIL t) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.