TSB: BMW 1 SERIES, 1 SERIES M, 128I, 128I US, 135I, 135I COUPE, 135I US, 228I, 230I, 320I, 325I, 325XI, 325XIT, 328, 328D, 328I, 328XI, 330E, 330I, 330XI, 335, 335D, 335I, 335I US, 335IS, 335XI, 340I, 525D XDRIVE, 528I, 535D, 535I, 535I GRAN TURISMO, 535I US, 550I, 550I GRAN TURISMO, 640I, 650I, 740I, 740I US, 740LD, 740LI, 750I, 750LI, 760LI, ACTIVEHYBRID 3, ACTIVEHYBRID 5, ACTIVEHYBRID 7, F800 R, M235I, M240I, M3, M3 US, M5, M6, R 1200 GS, R 1200 GS ADVENTURE, R NINE T, R1200 S ADVENTURE, X3, X6 ACTIVEHYBRID SAC, Z4 (2006–2017)

Bulletin B840816 — April 1, 2017

Bulletin Details

Bulletin IDB840816
ManufacturerBMW
Models1 SERIES, 1 SERIES M, 128I, 128I US, 135I, 135I COUPE, 135I US, 228I, 230I, 320I, 325I, 325XI, 325XIT, 328, 328D, 328I, 328XI, 330E, 330I, 330XI, 335, 335D, 335I, 335I US, 335IS, 335XI, 340I, 525D XDRIVE, 528I, 535D, 535I, 535I GRAN TURISMO, 535I US, 550I, 550I GRAN TURISMO, 640I, 650I, 740I, 740I US, 740LD, 740LI, 750I, 750LI, 760LI, ACTIVEHYBRID 3, ACTIVEHYBRID 5, ACTIVEHYBRID 7, F800 R, M235I, M240I, M3, M3 US, M5, M6, R 1200 GS, R 1200 GS ADVENTURE, R NINE T, R1200 S ADVENTURE, X3, X6 ACTIVEHYBRID SAC, Z4
Model Years2006–2017
Date IssuedApril 1, 2017
Date Added to NHTSANovember 5, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected215 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality w

Affected Vehicles

MakeModelYearComponent
BMW 230I 2017 110000 ELECTRICAL SYSTEM
BMW 320I 2017 110000 ELECTRICAL SYSTEM
BMW 328D 2017 110000 ELECTRICAL SYSTEM
BMW 330E 2017 110000 ELECTRICAL SYSTEM
BMW 330I 2017 110000 ELECTRICAL SYSTEM
BMW 340I 2017 110000 ELECTRICAL SYSTEM
BMW 535I 2017 110000 ELECTRICAL SYSTEM
BMW 550I 2017 110000 ELECTRICAL SYSTEM
BMW 640I 2017 110000 ELECTRICAL SYSTEM
BMW 650I 2017 110000 ELECTRICAL SYSTEM
BMW M240I 2017 110000 ELECTRICAL SYSTEM
BMW M6 2017 110000 ELECTRICAL SYSTEM
BMW R 1200 GS ADVENTURE 2017 110000 ELECTRICAL SYSTEM
BMW R1200 S ADVENTURE 2017 110000 ELECTRICAL SYSTEM
BMW X3 2017 110000 ELECTRICAL SYSTEM
BMW 228I 2016 110000 ELECTRICAL SYSTEM
BMW 320I 2016 110000 ELECTRICAL SYSTEM
BMW 328D 2016 110000 ELECTRICAL SYSTEM
BMW 328I 2016 110000 ELECTRICAL SYSTEM
BMW 330E 2016 110000 ELECTRICAL SYSTEM
BMW 335I 2016 110000 ELECTRICAL SYSTEM
BMW 340I 2016 110000 ELECTRICAL SYSTEM
BMW 528I 2016 110000 ELECTRICAL SYSTEM
BMW 535D 2016 110000 ELECTRICAL SYSTEM
BMW 535I 2016 110000 ELECTRICAL SYSTEM
BMW 550I 2016 110000 ELECTRICAL SYSTEM
BMW 640I 2016 110000 ELECTRICAL SYSTEM
BMW 650I 2016 110000 ELECTRICAL SYSTEM
BMW F800 R 2016 110000 ELECTRICAL SYSTEM
BMW M235I 2016 110000 ELECTRICAL SYSTEM
BMW M5 2016 110000 ELECTRICAL SYSTEM
BMW M6 2016 110000 ELECTRICAL SYSTEM
BMW R1200 S ADVENTURE 2016 110000 ELECTRICAL SYSTEM
BMW X3 2016 110000 ELECTRICAL SYSTEM
BMW Z4 2016 110000 ELECTRICAL SYSTEM
BMW 228I 2015 110000 ELECTRICAL SYSTEM
BMW 320I 2015 110000 ELECTRICAL SYSTEM
BMW 328D 2015 110000 ELECTRICAL SYSTEM
BMW 328I 2015 110000 ELECTRICAL SYSTEM
BMW 335I 2015 110000 ELECTRICAL SYSTEM
BMW 528I 2015 110000 ELECTRICAL SYSTEM
BMW 535D 2015 110000 ELECTRICAL SYSTEM
BMW 535I 2015 110000 ELECTRICAL SYSTEM
BMW 550I 2015 110000 ELECTRICAL SYSTEM
BMW 640I 2015 110000 ELECTRICAL SYSTEM
BMW 650I 2015 110000 ELECTRICAL SYSTEM
BMW 740I 2015 110000 ELECTRICAL SYSTEM
BMW 740LD 2015 110000 ELECTRICAL SYSTEM
BMW 740LI 2015 110000 ELECTRICAL SYSTEM
BMW 750I 2015 110000 ELECTRICAL SYSTEM
BMW 750LI 2015 110000 ELECTRICAL SYSTEM
BMW 760LI 2015 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 3 2015 110000 ELECTRICAL SYSTEM
BMW F800 R 2015 110000 ELECTRICAL SYSTEM
BMW M235I 2015 110000 ELECTRICAL SYSTEM
BMW M5 2015 110000 ELECTRICAL SYSTEM
BMW M6 2015 110000 ELECTRICAL SYSTEM
BMW R NINE T 2015 110000 ELECTRICAL SYSTEM
BMW R1200 S ADVENTURE 2015 110000 ELECTRICAL SYSTEM
BMW X3 2015 110000 ELECTRICAL SYSTEM
BMW Z4 2015 110000 ELECTRICAL SYSTEM
BMW 228I 2014 110000 ELECTRICAL SYSTEM
BMW 320I 2014 110000 ELECTRICAL SYSTEM
BMW 328D 2014 110000 ELECTRICAL SYSTEM
BMW 328I 2014 110000 ELECTRICAL SYSTEM
BMW 335I 2014 110000 ELECTRICAL SYSTEM
BMW 525D XDRIVE 2014 110000 ELECTRICAL SYSTEM
BMW 528I 2014 110000 ELECTRICAL SYSTEM
BMW 535D 2014 110000 ELECTRICAL SYSTEM
BMW 535I 2014 110000 ELECTRICAL SYSTEM
BMW 550I 2014 110000 ELECTRICAL SYSTEM
BMW 640I 2014 110000 ELECTRICAL SYSTEM
BMW 650I 2014 110000 ELECTRICAL SYSTEM
BMW 740I 2014 110000 ELECTRICAL SYSTEM
BMW 740LI 2014 110000 ELECTRICAL SYSTEM
BMW 750I 2014 110000 ELECTRICAL SYSTEM
BMW 750LI 2014 110000 ELECTRICAL SYSTEM
BMW 760LI 2014 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 3 2014 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 7 2014 110000 ELECTRICAL SYSTEM
BMW M235I 2014 110000 ELECTRICAL SYSTEM
BMW M5 2014 110000 ELECTRICAL SYSTEM
BMW M6 2014 110000 ELECTRICAL SYSTEM
BMW R1200 S ADVENTURE 2014 110000 ELECTRICAL SYSTEM
BMW X3 2014 110000 ELECTRICAL SYSTEM
BMW Z4 2014 110000 ELECTRICAL SYSTEM
BMW 1 SERIES M 2013 110000 ELECTRICAL SYSTEM
BMW 135I 2013 110000 ELECTRICAL SYSTEM
BMW 320I 2013 110000 ELECTRICAL SYSTEM
BMW 328I 2013 110000 ELECTRICAL SYSTEM
BMW 335I 2013 110000 ELECTRICAL SYSTEM
BMW 335IS 2013 110000 ELECTRICAL SYSTEM
BMW 528I 2013 110000 ELECTRICAL SYSTEM
BMW 535I 2013 110000 ELECTRICAL SYSTEM
BMW 550I 2013 110000 ELECTRICAL SYSTEM
BMW 640I 2013 110000 ELECTRICAL SYSTEM
BMW 650I 2013 110000 ELECTRICAL SYSTEM
BMW 740I 2013 110000 ELECTRICAL SYSTEM
BMW 740LI 2013 110000 ELECTRICAL SYSTEM
BMW 750I 2013 110000 ELECTRICAL SYSTEM
BMW 750LI 2013 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 3 2013 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 5 2013 110000 ELECTRICAL SYSTEM
BMW F800 R 2013 110000 ELECTRICAL SYSTEM
BMW M3 2013 110000 ELECTRICAL SYSTEM
BMW M5 2013 110000 ELECTRICAL SYSTEM
BMW M6 2013 110000 ELECTRICAL SYSTEM
BMW R 1200 GS 2013 110000 ELECTRICAL SYSTEM
BMW X3 2013 110000 ELECTRICAL SYSTEM
BMW Z4 2013 110000 ELECTRICAL SYSTEM
BMW 1 SERIES M 2012 110000 ELECTRICAL SYSTEM
BMW 128I 2012 110000 ELECTRICAL SYSTEM
BMW 135I 2012 110000 ELECTRICAL SYSTEM
BMW 328I 2012 110000 ELECTRICAL SYSTEM
BMW 328XI 2012 110000 ELECTRICAL SYSTEM
BMW 335I 2012 110000 ELECTRICAL SYSTEM
BMW 528I 2012 110000 ELECTRICAL SYSTEM
BMW 535I 2012 110000 ELECTRICAL SYSTEM
BMW 535I GRAN TURISMO 2012 110000 ELECTRICAL SYSTEM
BMW 550I 2012 110000 ELECTRICAL SYSTEM
BMW 550I GRAN TURISMO 2012 110000 ELECTRICAL SYSTEM
BMW 640I 2012 110000 ELECTRICAL SYSTEM
BMW 650I 2012 110000 ELECTRICAL SYSTEM
BMW 740I 2012 110000 ELECTRICAL SYSTEM
BMW 740LI 2012 110000 ELECTRICAL SYSTEM
BMW 750I 2012 110000 ELECTRICAL SYSTEM
BMW 750LI 2012 110000 ELECTRICAL SYSTEM
BMW 760LI 2012 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 3 2012 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 7 2012 110000 ELECTRICAL SYSTEM
BMW M3 2012 110000 ELECTRICAL SYSTEM
BMW X3 2012 110000 ELECTRICAL SYSTEM
BMW Z4 2012 110000 ELECTRICAL SYSTEM
BMW 1 SERIES 2011 110000 ELECTRICAL SYSTEM
BMW 1 SERIES M 2011 110000 ELECTRICAL SYSTEM
BMW 128I 2011 110000 ELECTRICAL SYSTEM
BMW 128I US 2011 110000 ELECTRICAL SYSTEM
BMW 135I 2011 110000 ELECTRICAL SYSTEM
BMW 135I US 2011 110000 ELECTRICAL SYSTEM
BMW 328I 2011 110000 ELECTRICAL SYSTEM
BMW 328XI 2011 110000 ELECTRICAL SYSTEM
BMW 335D 2011 110000 ELECTRICAL SYSTEM
BMW 335I 2011 110000 ELECTRICAL SYSTEM
BMW 335I US 2011 110000 ELECTRICAL SYSTEM
BMW 335IS 2011 110000 ELECTRICAL SYSTEM
BMW 528I 2011 110000 ELECTRICAL SYSTEM
BMW 535I 2011 110000 ELECTRICAL SYSTEM
BMW 535I GRAN TURISMO 2011 110000 ELECTRICAL SYSTEM
BMW 535I US 2011 110000 ELECTRICAL SYSTEM
BMW 550I 2011 110000 ELECTRICAL SYSTEM
BMW 550I GRAN TURISMO 2011 110000 ELECTRICAL SYSTEM
BMW 740I US 2011 110000 ELECTRICAL SYSTEM
BMW 740LI 2011 110000 ELECTRICAL SYSTEM
BMW 750I 2011 110000 ELECTRICAL SYSTEM
BMW 750LI 2011 110000 ELECTRICAL SYSTEM
BMW 760LI 2011 110000 ELECTRICAL SYSTEM
BMW ACTIVEHYBRID 7 2011 110000 ELECTRICAL SYSTEM
BMW M3 2011 110000 ELECTRICAL SYSTEM
BMW M3 US 2011 110000 ELECTRICAL SYSTEM
BMW R 1200 GS ADVENTURE 2011 110000 ELECTRICAL SYSTEM
BMW X3 2011 110000 ELECTRICAL SYSTEM
BMW X6 ACTIVEHYBRID SAC 2011 110000 ELECTRICAL SYSTEM
BMW Z4 2011 110000 ELECTRICAL SYSTEM
BMW 128I 2010 110000 ELECTRICAL SYSTEM
BMW 135I 2010 110000 ELECTRICAL SYSTEM
BMW 328 2010 110000 ELECTRICAL SYSTEM
BMW 328I 2010 110000 ELECTRICAL SYSTEM
BMW 328XI 2010 110000 ELECTRICAL SYSTEM
BMW 335 2010 110000 ELECTRICAL SYSTEM
BMW 335D 2010 110000 ELECTRICAL SYSTEM
BMW 335I 2010 110000 ELECTRICAL SYSTEM
BMW 335XI 2010 110000 ELECTRICAL SYSTEM
BMW 535I GRAN TURISMO 2010 110000 ELECTRICAL SYSTEM
BMW 550I GRAN TURISMO 2010 110000 ELECTRICAL SYSTEM
BMW 750I 2010 110000 ELECTRICAL SYSTEM
BMW 750LI 2010 110000 ELECTRICAL SYSTEM
BMW 760LI 2010 110000 ELECTRICAL SYSTEM
BMW M3 2010 110000 ELECTRICAL SYSTEM
BMW X6 ACTIVEHYBRID SAC 2010 110000 ELECTRICAL SYSTEM
BMW Z4 2010 110000 ELECTRICAL SYSTEM
BMW 128I 2009 110000 ELECTRICAL SYSTEM
BMW 128I US 2009 110000 ELECTRICAL SYSTEM
BMW 135I 2009 110000 ELECTRICAL SYSTEM
BMW 328 2009 110000 ELECTRICAL SYSTEM
BMW 328I 2009 110000 ELECTRICAL SYSTEM
BMW 328XI 2009 110000 ELECTRICAL SYSTEM
BMW 335 2009 110000 ELECTRICAL SYSTEM
BMW 335D 2009 110000 ELECTRICAL SYSTEM
BMW 335I 2009 110000 ELECTRICAL SYSTEM
BMW 335XI 2009 110000 ELECTRICAL SYSTEM
BMW 750I 2009 110000 ELECTRICAL SYSTEM
BMW 750LI 2009 110000 ELECTRICAL SYSTEM
BMW M3 2009 110000 ELECTRICAL SYSTEM
BMW Z4 2009 110000 ELECTRICAL SYSTEM
BMW 128I 2008 110000 ELECTRICAL SYSTEM
BMW 135I 2008 110000 ELECTRICAL SYSTEM
BMW 328 2008 110000 ELECTRICAL SYSTEM
BMW 328I 2008 110000 ELECTRICAL SYSTEM
BMW 328XI 2008 110000 ELECTRICAL SYSTEM
BMW 335 2008 110000 ELECTRICAL SYSTEM
BMW 335I 2008 110000 ELECTRICAL SYSTEM
BMW 335XI 2008 110000 ELECTRICAL SYSTEM
BMW M3 2008 110000 ELECTRICAL SYSTEM
BMW 135I COUPE 2007 110000 ELECTRICAL SYSTEM
BMW 328 2007 110000 ELECTRICAL SYSTEM
BMW 328I 2007 110000 ELECTRICAL SYSTEM
BMW 328XI 2007 110000 ELECTRICAL SYSTEM
BMW 335 2007 110000 ELECTRICAL SYSTEM
BMW 335I 2007 110000 ELECTRICAL SYSTEM
BMW 335XI 2007 110000 ELECTRICAL SYSTEM
BMW 325I 2006 110000 ELECTRICAL SYSTEM
BMW 325XI 2006 110000 ELECTRICAL SYSTEM
BMW 325XIT 2006 110000 ELECTRICAL SYSTEM
BMW 330I 2006 110000 ELECTRICAL SYSTEM
BMW 330XI 2006 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B840816) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.