TSB: BMW 3 SERIES, 840I, M8, M8 GRAN COUPE, M850I, M850XI, X3, X4 (2018–2023)

Bulletin B652422 — December 1, 2022

Bulletin Details

Bulletin IDB652422
ManufacturerBMW
Models3 SERIES, 840I, M8, M8 GRAN COUPE, M850I, M850XI, X3, X4
Model Years2018–2023
Date IssuedDecember 1, 2022
Date Added to NHTSAJanuary 30, 2023
ComponentEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Visible white spots on the edge of the central information display (CID) from being touched with a finger.

Affected Vehicles

MakeModelYearComponent
BMW 3 SERIES 2023 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW 840I 2022 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M8 2022 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M850I 2022 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X3 2022 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X4 2022 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW 840I 2021 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M8 2021 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M850I 2021 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X3 2021 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X4 2021 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW 840I 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M8 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M8 GRAN COUPE 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M850I 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X3 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X4 2020 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M850I 2019 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW M850XI 2019 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X3 2019 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X4 2019 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
BMW X3 2018 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Related BMW Recalls

CampaignModelYearComponentSummary
C EVOLUTION 2017 ELECTRICAL SYSTEM:WIRING:CONNECTORS/P... BMW of North America, LLC (BMW) is recalling certain 2017-2018 C Evolution mo...
C EVOLUTION 2018 ELECTRICAL SYSTEM:WIRING:CONNECTORS/P... BMW of North America, LLC (BMW) is recalling certain 2017-2018 C Evolution mo...
K 1600 GRAND AMERICA 2024 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...
K 1600 GRAND AMERICA 2023 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...
K 1600 B 2017 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B652422) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.