TSB: BMW 228I, 320I, 328D, 328I, 335I, 428I, 435I, 525D XDRIVE, 528I, 535D, 535I, 550I, 640I, 650I, 740I, 740LD, 740LI, 750I, 750LI, 760LI, ACTIVEHYBRID 3, ACTIVEHYBRID 7, M235I, M5, M6, X3, X5 (2014–2015)

Bulletin B651313 — January 1, 2016

Bulletin Details

Bulletin IDB651313
ManufacturerBMW
Models228I, 320I, 328D, 328I, 335I, 428I, 435I, 525D XDRIVE, 528I, 535D, 535I, 550I, 640I, 650I, 740I, 740LD, 740LI, 750I, 750LI, 760LI, ACTIVEHYBRID 3, ACTIVEHYBRID 7, M235I, M5, M6, X3, X5
Model Years2014–2015
Date IssuedJanuary 1, 2016
Date Added to NHTSADecember 10, 2018
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected104 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displaye

Affected Vehicles

MakeModelYearComponent
BMW 228I 2015 350000 EQUIPMENT
BMW 228I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 320I 2015 350000 EQUIPMENT
BMW 320I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 328D 2015 350000 EQUIPMENT
BMW 328D 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 328I 2015 350000 EQUIPMENT
BMW 328I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 335I 2015 350000 EQUIPMENT
BMW 335I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 428I 2015 350000 EQUIPMENT
BMW 428I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 435I 2015 350000 EQUIPMENT
BMW 435I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 528I 2015 350000 EQUIPMENT
BMW 528I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 535D 2015 350000 EQUIPMENT
BMW 535D 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 535I 2015 350000 EQUIPMENT
BMW 535I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 550I 2015 350000 EQUIPMENT
BMW 550I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 640I 2015 350000 EQUIPMENT
BMW 640I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 650I 2015 350000 EQUIPMENT
BMW 650I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 740I 2015 350000 EQUIPMENT
BMW 740I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 740LD 2015 350000 EQUIPMENT
BMW 740LD 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 740LI 2015 350000 EQUIPMENT
BMW 740LI 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 750I 2015 350000 EQUIPMENT
BMW 750I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 750LI 2015 350000 EQUIPMENT
BMW 750LI 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 760LI 2015 350000 EQUIPMENT
BMW 760LI 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW ACTIVEHYBRID 3 2015 350000 EQUIPMENT
BMW ACTIVEHYBRID 3 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW ACTIVEHYBRID 7 2015 350000 EQUIPMENT
BMW ACTIVEHYBRID 7 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M235I 2015 350000 EQUIPMENT
BMW M235I 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M5 2015 350000 EQUIPMENT
BMW M5 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M6 2015 350000 EQUIPMENT
BMW M6 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW X3 2015 350000 EQUIPMENT
BMW X3 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW X5 2015 350000 EQUIPMENT
BMW X5 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 228I 2014 350000 EQUIPMENT
BMW 228I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 320I 2014 350000 EQUIPMENT
BMW 320I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 328D 2014 350000 EQUIPMENT
BMW 328D 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 328I 2014 350000 EQUIPMENT
BMW 328I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 335I 2014 350000 EQUIPMENT
BMW 335I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 428I 2014 350000 EQUIPMENT
BMW 428I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 435I 2014 350000 EQUIPMENT
BMW 435I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 525D XDRIVE 2014 350000 EQUIPMENT
BMW 525D XDRIVE 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 528I 2014 350000 EQUIPMENT
BMW 528I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 535D 2014 350000 EQUIPMENT
BMW 535D 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 535I 2014 350000 EQUIPMENT
BMW 535I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 550I 2014 350000 EQUIPMENT
BMW 550I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 640I 2014 350000 EQUIPMENT
BMW 640I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 650I 2014 350000 EQUIPMENT
BMW 650I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 740I 2014 350000 EQUIPMENT
BMW 740I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 740LI 2014 350000 EQUIPMENT
BMW 740LI 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 750I 2014 350000 EQUIPMENT
BMW 750I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 750LI 2014 350000 EQUIPMENT
BMW 750LI 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW 760LI 2014 350000 EQUIPMENT
BMW 760LI 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW ACTIVEHYBRID 3 2014 350000 EQUIPMENT
BMW ACTIVEHYBRID 3 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW ACTIVEHYBRID 7 2014 350000 EQUIPMENT
BMW ACTIVEHYBRID 7 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M235I 2014 350000 EQUIPMENT
BMW M235I 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M5 2014 350000 EQUIPMENT
BMW M5 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW M6 2014 350000 EQUIPMENT
BMW M6 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW X3 2014 350000 EQUIPMENT
BMW X3 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
BMW X5 2014 350000 EQUIPMENT
BMW X5 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B651313) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.