TSB: BMW 525D XDRIVE, 528I, 535D, 535I, 550I, ACTIVEHYBRID 5, M5, X3, X5 (2013–2017)

Bulletin B620816 — May 1, 2016

Bulletin Details

Bulletin IDB620816
ManufacturerBMW
Models525D XDRIVE, 528I, 535D, 535I, 550I, ACTIVEHYBRID 5, M5, X3, X5
Model Years2013–2017
Date IssuedMay 1, 2016
Date Added to NHTSADecember 10, 2018
ComponentENGINE (PWS)
Vehicles Affected60 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Improper instrument cluster software

Affected Vehicles

MakeModelYearComponent
BMW X3 2017 060000 ENGINE (PWS)
BMW X3 2017 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X5 2017 060000 ENGINE (PWS)
BMW X5 2017 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 528I 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 528I 2016 060000 ENGINE (PWS)
BMW 535D 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535D 2016 060000 ENGINE (PWS)
BMW 535I 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535I 2016 060000 ENGINE (PWS)
BMW 550I 2016 060000 ENGINE (PWS)
BMW 550I 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW M5 2016 060000 ENGINE (PWS)
BMW M5 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2016 060000 ENGINE (PWS)
BMW X5 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X5 2016 060000 ENGINE (PWS)
BMW 528I 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 528I 2015 060000 ENGINE (PWS)
BMW 535D 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535D 2015 060000 ENGINE (PWS)
BMW 535I 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535I 2015 060000 ENGINE (PWS)
BMW 550I 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 550I 2015 060000 ENGINE (PWS)
BMW M5 2015 060000 ENGINE (PWS)
BMW M5 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2015 060000 ENGINE (PWS)
BMW X3 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X5 2015 060000 ENGINE (PWS)
BMW X5 2015 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 525D XDRIVE 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 525D XDRIVE 2014 060000 ENGINE (PWS)
BMW 528I 2014 060000 ENGINE (PWS)
BMW 528I 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535D 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535D 2014 060000 ENGINE (PWS)
BMW 535I 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 535I 2014 060000 ENGINE (PWS)
BMW 550I 2014 060000 ENGINE (PWS)
BMW 550I 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW M5 2014 060000 ENGINE (PWS)
BMW M5 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2014 060000 ENGINE (PWS)
BMW X3 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X5 2014 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X5 2014 060000 ENGINE (PWS)
BMW 528I 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 528I 2013 060000 ENGINE (PWS)
BMW 535I 2013 060000 ENGINE (PWS)
BMW 535I 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 550I 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW 550I 2013 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW ACTIVEHYBRID 5 2013 060000 ENGINE (PWS)
BMW M5 2013 060000 ENGINE (PWS)
BMW M5 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2013 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BMW X3 2013 060000 ENGINE (PWS)

Related BMW Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B620816) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.