TSB: BMW 320I, 328D, 328I, 330E, 330I, 335I, 340I, ACTIVEHYBRID 3, M3 (2012–2017)

Bulletin B512519 — August 1, 2019

Bulletin Details

Bulletin IDB512519
ManufacturerBMW
Models320I, 328D, 328I, 330E, 330I, 335I, 340I, ACTIVEHYBRID 3, M3
Model Years2012–2017
Date IssuedAugust 1, 2019
Date Added to NHTSASeptember 23, 2019
ComponentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

GROANING NOISE WHEN OPENING/CLOSING FRONT WINDOWS. A groaning noise can be heard from the front door(s) when opening or closing the power windows.

Affected Vehicles

MakeModelYearComponent
BMW 320I 2017 162300 STRUCTURE:BODY:DOOR
BMW 320I 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328D 2017 162300 STRUCTURE:BODY:DOOR
BMW 328D 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 330E 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 330E 2017 162300 STRUCTURE:BODY:DOOR
BMW 330I 2017 162300 STRUCTURE:BODY:DOOR
BMW 330I 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 335I 2017 162300 STRUCTURE:BODY:DOOR
BMW 335I 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 340I 2017 162300 STRUCTURE:BODY:DOOR
BMW 340I 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW M3 2017 162300 STRUCTURE:BODY:DOOR
BMW M3 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 320I 2016 162300 STRUCTURE:BODY:DOOR
BMW 320I 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328D 2016 162300 STRUCTURE:BODY:DOOR
BMW 328D 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2016 162300 STRUCTURE:BODY:DOOR
BMW 328I 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 330E 2016 162300 STRUCTURE:BODY:DOOR
BMW 330E 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 335I 2016 162300 STRUCTURE:BODY:DOOR
BMW 335I 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 340I 2016 162300 STRUCTURE:BODY:DOOR
BMW 340I 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW M3 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW M3 2016 162300 STRUCTURE:BODY:DOOR
BMW 320I 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 320I 2015 162300 STRUCTURE:BODY:DOOR
BMW 328D 2015 162300 STRUCTURE:BODY:DOOR
BMW 328D 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2015 162300 STRUCTURE:BODY:DOOR
BMW 328I 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 335I 2015 162300 STRUCTURE:BODY:DOOR
BMW 335I 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW ACTIVEHYBRID 3 2015 162300 STRUCTURE:BODY:DOOR
BMW ACTIVEHYBRID 3 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW M3 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW M3 2015 162300 STRUCTURE:BODY:DOOR
BMW 320I 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 320I 2014 162300 STRUCTURE:BODY:DOOR
BMW 328D 2014 162300 STRUCTURE:BODY:DOOR
BMW 328D 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2014 162300 STRUCTURE:BODY:DOOR
BMW 335I 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 335I 2014 162300 STRUCTURE:BODY:DOOR
BMW ACTIVEHYBRID 3 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW ACTIVEHYBRID 3 2014 162300 STRUCTURE:BODY:DOOR
BMW 320I 2013 162300 STRUCTURE:BODY:DOOR
BMW 320I 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2013 162300 STRUCTURE:BODY:DOOR
BMW 328I 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 335I 2013 162300 STRUCTURE:BODY:DOOR
BMW 335I 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW ACTIVEHYBRID 3 2013 162300 STRUCTURE:BODY:DOOR
BMW ACTIVEHYBRID 3 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BMW 328I 2012 162300 STRUCTURE:BODY:DOOR
BMW 335I 2012 162300 STRUCTURE:BODY:DOOR
BMW 335I 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B512519) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.