TSB: BMW M2, M3, M4, X3, X4 (2015–2024)

Bulletin B310124 — January 9, 2024

Bulletin Details

Bulletin IDB310124
ManufacturerBMW
ModelsM2, M3, M4, X3, X4
Model Years2015–2024
Date IssuedJanuary 9, 2024
Date Added to NHTSAFebruary 1, 2024
ComponentSUSPENSION
Vehicles Affected47 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the veh

Affected Vehicles

MakeModelYearComponent
BMW M2 2024 020000 SUSPENSION
BMW M3 2024 020000 SUSPENSION
BMW M4 2024 020000 SUSPENSION
BMW X3 2024 020000 SUSPENSION
BMW X4 2024 020000 SUSPENSION
BMW M2 2023 020000 SUSPENSION
BMW M3 2023 020000 SUSPENSION
BMW M4 2023 020000 SUSPENSION
BMW X3 2023 020000 SUSPENSION
BMW X4 2023 020000 SUSPENSION
BMW M2 2022 020000 SUSPENSION
BMW M3 2022 020000 SUSPENSION
BMW M4 2022 020000 SUSPENSION
BMW X3 2022 020000 SUSPENSION
BMW X4 2022 020000 SUSPENSION
BMW M2 2021 020000 SUSPENSION
BMW M3 2021 020000 SUSPENSION
BMW M4 2021 020000 SUSPENSION
BMW X3 2021 020000 SUSPENSION
BMW X4 2021 020000 SUSPENSION
BMW M2 2020 020000 SUSPENSION
BMW M4 2020 020000 SUSPENSION
BMW X3 2020 020000 SUSPENSION
BMW X4 2020 020000 SUSPENSION
BMW M2 2019 020000 SUSPENSION
BMW M4 2019 020000 SUSPENSION
BMW X3 2019 020000 SUSPENSION
BMW X4 2019 020000 SUSPENSION
BMW M2 2018 020000 SUSPENSION
BMW M3 2018 020000 SUSPENSION
BMW M4 2018 020000 SUSPENSION
BMW X3 2018 020000 SUSPENSION
BMW X4 2018 020000 SUSPENSION
BMW M2 2017 020000 SUSPENSION
BMW M3 2017 020000 SUSPENSION
BMW M4 2017 020000 SUSPENSION
BMW X3 2017 020000 SUSPENSION
BMW X4 2017 020000 SUSPENSION
BMW M2 2016 020000 SUSPENSION
BMW M3 2016 020000 SUSPENSION
BMW M4 2016 020000 SUSPENSION
BMW X3 2016 020000 SUSPENSION
BMW X4 2016 020000 SUSPENSION
BMW M3 2015 020000 SUSPENSION
BMW M4 2015 020000 SUSPENSION
BMW X3 2015 020000 SUSPENSION
BMW X4 2015 020000 SUSPENSION

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B310124) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.