TSB: BMW X1, X2, X3, X3 HYBRID, X4, X5, X5 HYBRID, X5 M, X6, X6 M, X7, XB7 (2017–2024)

Bulletin B310122 — February 1, 2022

Bulletin Details

Bulletin IDB310122
ManufacturerBMW
ModelsX1, X2, X3, X3 HYBRID, X4, X5, X5 HYBRID, X5 M, X6, X6 M, X7, XB7
Model Years2017–2024
Date IssuedFebruary 1, 2022
Date Added to NHTSAApril 1, 2024
ComponentSUSPENSION
Vehicles Affected71 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.

Affected Vehicles

MakeModelYearComponent
BMW X1 2024 020000 SUSPENSION
BMW X3 2024 020000 SUSPENSION
BMW X4 2024 020000 SUSPENSION
BMW X5 2024 020000 SUSPENSION
BMW X6 2024 020000 SUSPENSION
BMW X7 2024 020000 SUSPENSION
BMW X1 2023 020000 SUSPENSION
BMW X2 2023 020000 SUSPENSION
BMW X3 2023 020000 SUSPENSION
BMW X4 2023 020000 SUSPENSION
BMW X5 2023 020000 SUSPENSION
BMW X6 2023 020000 SUSPENSION
BMW X7 2023 020000 SUSPENSION
BMW X2 2022 020000 SUSPENSION
BMW X3 2022 020000 SUSPENSION
BMW X4 2022 020000 SUSPENSION
BMW X5 2022 020000 SUSPENSION
BMW X5 HYBRID 2022 020000 SUSPENSION
BMW X6 2022 020000 SUSPENSION
BMW X7 2022 020000 SUSPENSION
BMW X2 2021 020000 SUSPENSION
BMW X3 2021 020000 SUSPENSION
BMW X3 2021 200000 WHEELS
BMW X3 HYBRID 2021 020000 SUSPENSION
BMW X3 HYBRID 2021 200000 WHEELS
BMW X4 2021 200000 WHEELS
BMW X4 2021 020000 SUSPENSION
BMW X5 2021 200000 WHEELS
BMW X5 2021 020000 SUSPENSION
BMW X5 HYBRID 2021 020000 SUSPENSION
BMW X5 HYBRID 2021 200000 WHEELS
BMW X6 2021 020000 SUSPENSION
BMW X6 2021 200000 WHEELS
BMW X7 2021 200000 WHEELS
BMW X7 2021 020000 SUSPENSION
BMW XB7 2021 200000 WHEELS
BMW X2 2020 020000 SUSPENSION
BMW X3 2020 020000 SUSPENSION
BMW X3 2020 200000 WHEELS
BMW X4 2020 200000 WHEELS
BMW X4 2020 020000 SUSPENSION
BMW X5 2020 020000 SUSPENSION
BMW X5 2020 200000 WHEELS
BMW X6 2020 020000 SUSPENSION
BMW X6 2020 200000 WHEELS
BMW X6 M 2020 020000 SUSPENSION
BMW X6 M 2020 200000 WHEELS
BMW X7 2020 200000 WHEELS
BMW X7 2020 020000 SUSPENSION
BMW X2 2019 020000 SUSPENSION
BMW X3 2019 020000 SUSPENSION
BMW X3 2019 200000 WHEELS
BMW X4 2019 200000 WHEELS
BMW X4 2019 020000 SUSPENSION
BMW X5 2019 200000 WHEELS
BMW X5 2019 020000 SUSPENSION
BMW X6 2019 200000 WHEELS
BMW X6 M 2019 200000 WHEELS
BMW X7 2019 020000 SUSPENSION
BMW X7 2019 200000 WHEELS
BMW X2 2018 020000 SUSPENSION
BMW X3 2018 200000 WHEELS
BMW X3 2018 020000 SUSPENSION
BMW X4 2018 020000 SUSPENSION
BMW X4 2018 200000 WHEELS
BMW X5 2018 200000 WHEELS
BMW X5 M 2018 200000 WHEELS
BMW X6 2018 200000 WHEELS
BMW X6 M 2018 200000 WHEELS
BMW X3 2017 020000 SUSPENSION

Related BMW Recalls

CampaignModelYearComponentSummary
C EVOLUTION 2017 ELECTRICAL SYSTEM:WIRING:CONNECTORS/P... BMW of North America, LLC (BMW) is recalling certain 2017-2018 C Evolution mo...
C EVOLUTION 2018 ELECTRICAL SYSTEM:WIRING:CONNECTORS/P... BMW of North America, LLC (BMW) is recalling certain 2017-2018 C Evolution mo...
K 1600 GRAND AMERICA 2024 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...
K 1600 GRAND AMERICA 2023 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...
K 1600 B 2017 POWER TRAIN:MANUAL TRANSMISSION:SEALS... BMW of North America, LLC (BMW) is recalling certain 2017-2025 K 1600 GT, GTL...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (B310122) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.