TSB: FORD EXPLORER, F-150, FUSION, MKC, MKS, MKT, MKX, MKZ, TAURUS (2011-2015)

Bulletin ASI-45212 - July 1, 2015

Bulletin Details

Bulletin IDASI-45212
ManufacturerFORD
ModelsEXPLORER, F-150, FUSION, MKC, MKS, MKT, MKX, MKZ, TAURUS
Model Years2011-2015
Date IssuedJuly 1, 2015
Date Added to NHTSAJanuary 20, 2016
ComponentSTEERING: STEERING WHEEL/HANDLE BAR
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. MODEL 2014-15 FUSION, 2011-15 MKX, 2013-15 SUPER DUTY, EXPLORER, TAURUS, MKS, MKT, 2015 F-150, M

Affected Vehicles

MakeModelYearComponent
FORD EXPLORER 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD F-150 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD FUSION 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKC 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKS 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKT 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKX 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKZ 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD TAURUS 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD EXPLORER 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD FUSION 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKS 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKT 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKX 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD TAURUS 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD EXPLORER 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKS 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKT 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKX 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
FORD TAURUS 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKX 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
LINCOLN MKX 2011 011000 STEERING: STEERING WHEEL/HANDLE BAR

Related FORD Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (ASI-45212) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.