TSB: FCCC 114SD, 122SD, 4700, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, COLUMBIA, CORONADO, XBP, XCM, XCP (2015)

Bulletin AEO15M3 — November 1, 2015

Bulletin Details

Bulletin IDAEO15M3
ManufacturerFCCC
Models114SD, 122SD, 4700, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, COLUMBIA, CORONADO, XBP, XCM, XCP
Model Years2015
Date IssuedNovember 1, 2015
Date Added to NHTSAJune 7, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected13 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

AEO15M3 GHG14 DD PLATFORM MODEL YEAR 2015 SOFTWARE REPROGRAMMING

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 114SD 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER COLUMBIA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CORONADO 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCM 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCP 2015 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (AEO15M3) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.