TSB: KENWORTH T170, T270, T370 (2007–2020)

Bulletin 03-072 — February 20, 2020

Bulletin Details

Bulletin ID03-072
ManufacturerKENWORTH
ModelsT170, T270, T370
Model Years2007–2020
Date IssuedFebruary 20, 2020
Date Added to NHTSAMarch 3, 2020
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected78 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Fix-As-Fail: The cruise control may be inoperative after installing CECU software version P30-1030-118 if the vehicle was manufactured without an air pressure sensor. Until the software is revised to address this issue, a pressure sensor mu

Affected Vehicles

MakeModelYearComponent
KENWORTH T170 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2020 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2020 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2020 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2019 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2019 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2019 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2018 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2018 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2018 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2017 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2017 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2017 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2016 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2016 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2016 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2015 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2015 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2015 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2014 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2014 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2014 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2013 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2013 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2013 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2012 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2012 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2012 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2011 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2011 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2010 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2010 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2009 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2009 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2008 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2008 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T370 2008 180000 VEHICLE SPEED CONTROL
KENWORTH T170 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T170 2007 180000 VEHICLE SPEED CONTROL
KENWORTH T270 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T270 2007 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2007 180000 VEHICLE SPEED CONTROL
KENWORTH T370 2007 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KENWORTH dealer. Bring this bulletin ID (03-072) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.