TSB: KENWORTH 367, 389, 567, 579, 963, C500, T660, T680, T800, T880, W900 (2015–2017)

Bulletin 03-070 — June 10, 2019

Bulletin Details

Bulletin ID03-070
ManufacturerKENWORTH
Models367, 389, 567, 579, 963, C500, T660, T680, T800, T880, W900
Model Years2015–2017
Date IssuedJune 10, 2019
Date Added to NHTSAJune 10, 2019
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected66 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Fix as Fail: Vehicles built 11/30/15 to 7/18/16 may display an error message in the Service Advised display after updating CECU software.

Affected Vehicles

MakeModelYearComponent
PETERBILT 367 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 367 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 367 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 389 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 389 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 389 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 567 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 567 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 567 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 579 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 579 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 579 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 367 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 367 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 367 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 389 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 389 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 389 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 567 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 567 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 567 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PETERBILT 579 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBILT 579 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBILT 579 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH 963 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH 963 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH 963 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH C500 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH C500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T660 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T660 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T660 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T680 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T680 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T680 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T800 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T800 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T800 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T880 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T880 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T880 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH W900 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH W900 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH W900 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH 963 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH 963 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH 963 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH C500 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH C500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T660 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T660 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T660 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T680 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T680 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T680 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T800 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T800 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T800 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH T880 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH T880 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH T880 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
KENWORTH W900 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
KENWORTH W900 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
KENWORTH W900 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related KENWORTH Recalls

CampaignModelYearComponentSummary
L770 2026 STEERING PACCAR Incorporated (PACCAR) is recalling certain 2026 Kenworth L770 and 2024...
W990 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
W990 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...
T880 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T8...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KENWORTH dealer. Bring this bulletin ID (03-070) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.