TSB: JEEP 1500, 2500, 3500, 4500, 5500, GLADIATOR, WRANGLER (2021)

Bulletin 9004375 — May 5, 2021

Bulletin Details

Bulletin ID9004375
ManufacturerJEEP
Models1500, 2500, 3500, 4500, 5500, GLADIATOR, WRANGLER
Model Years2021
Date IssuedMay 5, 2021
Date Added to NHTSAJanuary 17, 2023
ComponentBACK OVER PREVENTION
Vehicles Affected33 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please

Affected Vehicles

MakeModelYearComponent
RAM 1500 2021 280000 BACK OVER PREVENTION
RAM 1500 2021 280000 BACK OVER PREVENTION
RAM 1500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 1500 2021 280000 BACK OVER PREVENTION
RAM 1500 2021 280000 BACK OVER PREVENTION
RAM 2500 2021 280000 BACK OVER PREVENTION
RAM 2500 2021 280000 BACK OVER PREVENTION
RAM 2500 2021 280000 BACK OVER PREVENTION
RAM 2500 2021 280000 BACK OVER PREVENTION
RAM 2500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 3500 2021 280000 BACK OVER PREVENTION
RAM 3500 2021 280000 BACK OVER PREVENTION
RAM 3500 2021 280000 BACK OVER PREVENTION
RAM 3500 2021 280000 BACK OVER PREVENTION
RAM 3500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2021 280000 BACK OVER PREVENTION
RAM 4500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2021 280000 BACK OVER PREVENTION
RAM 4500 2021 280000 BACK OVER PREVENTION
RAM 4500 2021 280000 BACK OVER PREVENTION
RAM 5500 2021 280000 BACK OVER PREVENTION
RAM 5500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 5500 2021 280000 BACK OVER PREVENTION
JEEP GLADIATOR 2021 280000 BACK OVER PREVENTION
JEEP GLADIATOR 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
JEEP GLADIATOR 2021 280000 BACK OVER PREVENTION
JEEP GLADIATOR 2021 280000 BACK OVER PREVENTION
JEEP GLADIATOR 2021 280000 BACK OVER PREVENTION
JEEP WRANGLER 2021 280000 BACK OVER PREVENTION
JEEP WRANGLER 2021 280000 BACK OVER PREVENTION
JEEP WRANGLER 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
JEEP WRANGLER 2021 280000 BACK OVER PREVENTION
JEEP WRANGLER 2021 280000 BACK OVER PREVENTION

Related JEEP Recalls

CampaignModelYearComponentSummary
WAGONEER S 2024 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2025 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2026 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2024 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2025 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JEEP dealer. Bring this bulletin ID (9004375) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.