Consumer Safety Complaints

Incident date: Mar 30, 2026

I am reporting a recurring structural failure of the Sky One-Touch power top assembly on my 2024 Jeep Wrangler. Since August 28, 2024, the vehicle has been out of service for a cumulative total of 62 business days across seven separate repair attempts. Safety Risk: The failure involves the tensioning system and internal springs of the power top. The defect has progressed to the point that visibl... Read more

Incident date: Apr 1, 2026

Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the decelerati... Read more

Incident date: Apr 1, 2026

Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the decelerati... Read more

Incident date: Apr 1, 2026

Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to rapidly decelerate, despite continued pressure on the accelerator pedal. At the time the decelerati... Read more

Incident date: Mar 12, 2026

Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025: While driving, multiple warning lights (check engine, blind spot, lane departure, forward collision, accident avoidance)... Read more

Incident date: Mar 12, 2026

Vehicle has experienced repeated electrical system failures affecting engine operation, safety systems, and interior electronics from April 2025 through April 2026. Details: April 2025 (under warranty): Vehicle lost power and died. Dealership replaced batteries. December 2025: While driving, multiple warning lights (check engine, blind spot, lane departure, forward collision, accident avoidance)... Read more

Incident date: Apr 1, 2026

The Rear crank shaft seal is leaking on my car. It was a recall on the same engine but on the grand Cherokee. Not the cherokees. It’s $2500 to fix it.

Incident date: Mar 24, 2026

I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the ve... Read more

Incident date: Mar 24, 2026

I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the ve... Read more

Incident date: Mar 24, 2026

I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the ve... Read more

Incident date: Apr 1, 2026

The electronic part of the dash stopped working. This has been an issue on many jeeps of this year with no recall to get it repaired

Incident date: Jan 15, 2026

See attached document for complaint.

Incident date: Jan 15, 2026

See attached document for complaint.

Incident date: Mar 30, 2026

Noise while driving, gets louder when speed increases. Wheel bearings need replacement.

Incident date: Nov 17, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving approximately 40 MPH, the message "Service 4WD" was displayed. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the PTU had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V011000... Read more

Incident date: Apr 1, 2026

The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle was taken to an independent mechanic, where it was deter... Read more

Incident date: Apr 1, 2026

While attempting to park my vehicle, it suddenly accelerated on its own, causing the car to move quickly toward a tree and a nearby building. I immediately attempted to stop the vehicle by pressing the brake pedal, but the car continued to accelerate. The engine was roaring, and I even tried using both feet on the brake pedal in an effort to stop the vehicle, but it did not respond. The only way ... Read more

Crash

Incident date: Apr 1, 2026

While attempting to park my vehicle, it suddenly accelerated on its own, causing the car to move quickly toward a tree and a nearby building. I immediately attempted to stop the vehicle by pressing the brake pedal, but the car continued to accelerate. The engine was roaring, and I even tried using both feet on the brake pedal in an effort to stop the vehicle, but it did not respond. The only way ... Read more

Crash

Incident date: Dec 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 20-30 MPH, the vehicle unexpectedly lost electrical power, and the vehicle came to a stop. The vehicle was pulled over to the side of the road. The vehicle was then restarted and driven without further failures. However, the contact had since stopped driving the vehicle in electric mode out of safety con... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Jan 26, 2026

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not norma... Read more

Incident date: Mar 26, 2026

The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at 20 MPH, the check engine warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where a scan was completed, and diagnostic trouble codes for the Emissions, engine misfire, timing chain, and crank position sensor failure... Read more

Incident date: Mar 26, 2026

The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at 20 MPH, the check engine warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where a scan was completed, and diagnostic trouble codes for the Emissions, engine misfire, timing chain, and crank position sensor failure... Read more

Incident date: Feb 16, 2026

NHTSA CAMPAIGN NUMBER: 25V011000 PTU RECALL has been addressed by local dealership 2xs. They have ran the update and receive no errors however they continue to experience loss of power when excelerating and loud grinding noises as described. Currently the dealership still has my keep until there is a fix. I’ve contacted the manufacturer whom said there is nothing they will do if there is no... Read more

Incident date: Mar 28, 2026

Vehicle traveling at highway speeds 70 mph, will suddenly slam on brakes. While there is nothing in front of the vehicle and or sensor. weather type was clear not a sight of rain or snow.

Incident date: Mar 28, 2026

Vehicle traveling at highway speeds 70 mph, will suddenly slam on brakes. While there is nothing in front of the vehicle and or sensor. weather type was clear not a sight of rain or snow.

Incident date: Mar 3, 2026

Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can’t find anything wrong!!!

Incident date: Mar 24, 2026

My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?

Incident date: Mar 30, 2026

The contact owns a 2022 Jeep Wagoneer. The contact stated that while driving at an undisclosed speed, a minor seated inside the vehicle pulled on the handle of the rear driver’s side door, and the door opened unexpectedly. On another occasion, while the vehicle was parked, the rear passenger’s side door failed to open after being unlocked. The vehicle was not diagnosed or repaired. The manufac... Read more

Incident date: Dec 17, 2025

See attached document for complaint.

Incident date: Dec 17, 2025

See attached document for complaint.

Incident date: Sep 30, 2023

I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The s... Read more

Incident date: Sep 30, 2023

I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The s... Read more

Incident date: Sep 30, 2023

I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The s... Read more

Incident date: Mar 28, 2026

Power Train- error message stating 4x4 is unavailable, message will appear anytime between when first starting the car to active on the road. While active, there sounds like there’s some sounds coming from the rear tires before message appears. This issue has been consistent since purchasing the car at 76k mileage. Airbag- at random and then noticeably when hitting some bumps, dash light stating... Read more

Incident date: Mar 28, 2026

Power Train- error message stating 4x4 is unavailable, message will appear anytime between when first starting the car to active on the road. While active, there sounds like there’s some sounds coming from the rear tires before message appears. This issue has been consistent since purchasing the car at 76k mileage. Airbag- at random and then noticeably when hitting some bumps, dash light stating... Read more

Incident date: Mar 6, 2026

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe t... Read more

Incident date: Mar 6, 2026

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe t... Read more

Incident date: Mar 6, 2026

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe t... Read more

Incident date: Mar 27, 2026

Airbag light has been coming on and stays on. When I start my vehicle the airbag in the dash on passenger side sounds like it’s trying to escape. Scary. I have a service appointment for April 2, 2026, Thursday. They can’t get me in sooner. I understand the recall doesn’t apply. I’m stating that it SHOULD! Please expand your recall to more Jeep models. I want this on record as I am deeply... Read more

Incident date: Mar 18, 2026

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing oth... Read more

Incident date: Mar 9, 2026

March 2026: The 2017 Jeep Cherokee Warning light appeared on the dashboard "SVC4WD" Safety issue with the four wheel drive system. A mechanics diagnosis code was determined stating a PTU failure. To resolve the warning light issue is to flush the oil from the PTU assembly and/or replace the PTU assembly. The complaint that is being filed is Chrysler has issued 3 recall on this matter with their 20... Read more

Incident date: Feb 20, 2026

I am the original owner of a 2020 Jeep Wrangler. My instrument cluster has completely failed. I know that there is an active recall for this exact issue (30B) but my VIN number is not included. This is clearly a safety defect as my cluster is non-functional, I do not have a speedometer or warning indicators.i have no idea how much or how little gas I have, if my tire pressure is low…I am the ori... Read more

Incident date: Aug 29, 2025

Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I fr... Read more

Incident date: Aug 29, 2025

Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I fr... Read more

Incident date: Mar 30, 2026

The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with the vehicle in park(P) and the engine on, grayish-white smoke began to emit from the vehicle without warning. The contact turned off the vehicle and checked under the hood, where she saw flames in the engine. The contact then ran to the fire department, which was nearby, and info... Read more

Fire

Incident date: Jan 13, 2026

Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled... Read more

Incident date: Mar 30, 2026

When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more

Incident date: Mar 30, 2026

When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more