TSB: CHRYSLER CARAVAN, TOWN AND COUNTRY (2009–2016)

Bulletin 9004300 — September 9, 2020

Bulletin Details

Bulletin ID9004300
ManufacturerCHRYSLER
ModelsCARAVAN, TOWN AND COUNTRY
Model Years2009–2016
Date IssuedSeptember 9, 2020
Date Added to NHTSAOctober 26, 2020
ComponentSTEERING
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

Affected Vehicles

MakeModelYearComponent
DODGE CARAVAN 2016 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2016 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2016 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2016 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2016 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2016 010000 STEERING
DODGE CARAVAN 2015 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2015 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2015 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2015 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2015 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2015 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2014 010000 STEERING
DODGE CARAVAN 2014 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2014 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2014 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2014 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2014 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2013 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2013 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2013 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2013 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2013 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2013 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2012 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2012 010000 STEERING
DODGE CARAVAN 2012 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2012 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2012 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2012 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2011 010000 STEERING
DODGE CARAVAN 2011 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2011 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2011 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2011 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2011 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2010 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2010 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2010 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2010 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2010 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHRYSLER TOWN AND COUNTRY 2010 010000 STEERING
DODGE CARAVAN 2009 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DODGE CARAVAN 2009 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
DODGE CARAVAN 2009 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2009 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2009 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CHRYSLER TOWN AND COUNTRY 2009 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (9004300) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.