TSB: CHRYSLER 300, CHALLENGER, CHARGER, DURANGO, GRAND CHEROKEE (2013–2019)

Bulletin 9004036 — May 15, 2019

Bulletin Details

Bulletin ID9004036
ManufacturerCHRYSLER
Models300, CHALLENGER, CHARGER, DURANGO, GRAND CHEROKEE
Model Years2013–2019
Date IssuedMay 15, 2019
Date Added to NHTSAJuly 15, 2019
ComponentEQUIPMENT
Vehicles Affected66 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15

Affected Vehicles

MakeModelYearComponent
CHRYSLER 300 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2019 350000 EQUIPMENT
DODGE CHALLENGER 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2019 350000 EQUIPMENT
DODGE CHARGER 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2019 350000 EQUIPMENT
DODGE DURANGO 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2019 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP GRAND CHEROKEE 2019 350000 EQUIPMENT
CHRYSLER 300 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2018 350000 EQUIPMENT
DODGE CHALLENGER 2018 350000 EQUIPMENT
DODGE CHALLENGER 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2018 350000 EQUIPMENT
DODGE CHARGER 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2018 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP GRAND CHEROKEE 2018 350000 EQUIPMENT
CHRYSLER 300 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2017 350000 EQUIPMENT
DODGE CHALLENGER 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2017 350000 EQUIPMENT
DODGE CHARGER 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2017 350000 EQUIPMENT
DODGE DURANGO 2017 350000 EQUIPMENT
DODGE DURANGO 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP GRAND CHEROKEE 2017 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2016 350000 EQUIPMENT
DODGE CHALLENGER 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2016 350000 EQUIPMENT
DODGE CHARGER 2016 350000 EQUIPMENT
DODGE CHARGER 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2016 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2016 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2015 350000 EQUIPMENT
DODGE CHALLENGER 2015 350000 EQUIPMENT
DODGE CHALLENGER 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2015 350000 EQUIPMENT
DODGE DURANGO 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2015 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP GRAND CHEROKEE 2015 350000 EQUIPMENT
CHRYSLER 300 2014 350000 EQUIPMENT
CHRYSLER 300 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2014 350000 EQUIPMENT
DODGE CHARGER 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHARGER 2014 350000 EQUIPMENT
DODGE DURANGO 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE DURANGO 2014 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP GRAND CHEROKEE 2014 350000 EQUIPMENT
CHRYSLER 300 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 300 2013 350000 EQUIPMENT
DODGE CHALLENGER 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE CHALLENGER 2013 350000 EQUIPMENT
DODGE CHARGER 2013 350000 EQUIPMENT
DODGE CHARGER 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
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PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (9004036) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.