TSB: CHRYSLER 1500, 200, 2500, 3500, CHEROKEE (2011–2019)

Bulletin 9003968 — August 28, 2019

Bulletin Details

Bulletin ID9003968
ManufacturerCHRYSLER
Models1500, 200, 2500, 3500, CHEROKEE
Model Years2011–2019
Date IssuedAugust 28, 2019
Date Added to NHTSAJanuary 9, 2023
ComponentENGINE (PWS)
Vehicles Affected176 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the

Affected Vehicles

MakeModelYearComponent
RAM 1500 2019 060000 ENGINE AND ENGINE COOLING
RAM 1500 2019 110000 ELECTRICAL SYSTEM
RAM 1500 2019 060000 ENGINE (PWS)
RAM 1500 2019 110000 ELECTRICAL SYSTEM
RAM 1500 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2019 110000 ELECTRICAL SYSTEM
RAM 1500 2019 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2019 110000 ELECTRICAL SYSTEM
RAM 1500 2018 060000 ENGINE AND ENGINE COOLING
RAM 1500 2018 110000 ELECTRICAL SYSTEM
RAM 1500 2018 060000 ENGINE (PWS)
RAM 1500 2018 110000 ELECTRICAL SYSTEM
RAM 1500 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2018 110000 ELECTRICAL SYSTEM
RAM 1500 2018 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2018 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2018 060000 ENGINE AND ENGINE COOLING
JEEP CHEROKEE 2018 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2018 060000 ENGINE (PWS)
JEEP CHEROKEE 2018 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP CHEROKEE 2018 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2018 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP CHEROKEE 2018 110000 ELECTRICAL SYSTEM
RAM 1500 2017 060000 ENGINE AND ENGINE COOLING
RAM 1500 2017 110000 ELECTRICAL SYSTEM
RAM 1500 2017 060000 ENGINE (PWS)
RAM 1500 2017 110000 ELECTRICAL SYSTEM
RAM 1500 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2017 110000 ELECTRICAL SYSTEM
RAM 1500 2017 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2017 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2017 060000 ENGINE AND ENGINE COOLING
CHRYSLER 200 2017 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2017 060000 ENGINE (PWS)
CHRYSLER 200 2017 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 200 2017 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2017 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CHRYSLER 200 2017 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2017 060000 ENGINE AND ENGINE COOLING
JEEP CHEROKEE 2017 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2017 060000 ENGINE (PWS)
JEEP CHEROKEE 2017 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP CHEROKEE 2017 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2017 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP CHEROKEE 2017 110000 ELECTRICAL SYSTEM
RAM 1500 2016 060000 ENGINE AND ENGINE COOLING
RAM 1500 2016 110000 ELECTRICAL SYSTEM
RAM 1500 2016 060000 ENGINE (PWS)
RAM 1500 2016 110000 ELECTRICAL SYSTEM
RAM 1500 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2016 110000 ELECTRICAL SYSTEM
RAM 1500 2016 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2016 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2016 060000 ENGINE AND ENGINE COOLING
CHRYSLER 200 2016 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2016 060000 ENGINE (PWS)
CHRYSLER 200 2016 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 200 2016 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2016 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CHRYSLER 200 2016 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2016 060000 ENGINE AND ENGINE COOLING
JEEP CHEROKEE 2016 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2016 060000 ENGINE (PWS)
JEEP CHEROKEE 2016 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP CHEROKEE 2016 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2016 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP CHEROKEE 2016 110000 ELECTRICAL SYSTEM
RAM 1500 2015 060000 ENGINE AND ENGINE COOLING
RAM 1500 2015 110000 ELECTRICAL SYSTEM
RAM 1500 2015 060000 ENGINE (PWS)
RAM 1500 2015 110000 ELECTRICAL SYSTEM
RAM 1500 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2015 110000 ELECTRICAL SYSTEM
RAM 1500 2015 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2015 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2015 060000 ENGINE AND ENGINE COOLING
CHRYSLER 200 2015 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2015 060000 ENGINE (PWS)
CHRYSLER 200 2015 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER 200 2015 110000 ELECTRICAL SYSTEM
CHRYSLER 200 2015 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CHRYSLER 200 2015 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2015 060000 ENGINE AND ENGINE COOLING
JEEP CHEROKEE 2015 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2015 060000 ENGINE (PWS)
JEEP CHEROKEE 2015 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP CHEROKEE 2015 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2015 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP CHEROKEE 2015 110000 ELECTRICAL SYSTEM
RAM 1500 2014 060000 ENGINE AND ENGINE COOLING
RAM 1500 2014 110000 ELECTRICAL SYSTEM
RAM 1500 2014 060000 ENGINE (PWS)
RAM 1500 2014 110000 ELECTRICAL SYSTEM
RAM 1500 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2014 110000 ELECTRICAL SYSTEM
RAM 1500 2014 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2014 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2014 060000 ENGINE AND ENGINE COOLING
JEEP CHEROKEE 2014 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2014 060000 ENGINE (PWS)
JEEP CHEROKEE 2014 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP CHEROKEE 2014 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2014 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP CHEROKEE 2014 110000 ELECTRICAL SYSTEM
RAM 1500 2013 060000 ENGINE AND ENGINE COOLING
RAM 1500 2013 110000 ELECTRICAL SYSTEM
RAM 1500 2013 060000 ENGINE (PWS)
RAM 1500 2013 110000 ELECTRICAL SYSTEM
RAM 1500 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2013 110000 ELECTRICAL SYSTEM
RAM 1500 2013 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2013 110000 ELECTRICAL SYSTEM
RAM 2500 2013 060000 ENGINE AND ENGINE COOLING
RAM 2500 2013 110000 ELECTRICAL SYSTEM
RAM 2500 2013 060000 ENGINE (PWS)
RAM 2500 2013 110000 ELECTRICAL SYSTEM
RAM 2500 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 2500 2013 110000 ELECTRICAL SYSTEM
RAM 2500 2013 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 2500 2013 110000 ELECTRICAL SYSTEM
RAM 3500 2013 060000 ENGINE AND ENGINE COOLING
RAM 3500 2013 110000 ELECTRICAL SYSTEM
RAM 3500 2013 060000 ENGINE (PWS)
RAM 3500 2013 110000 ELECTRICAL SYSTEM
RAM 3500 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 3500 2013 110000 ELECTRICAL SYSTEM
RAM 3500 2013 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 3500 2013 110000 ELECTRICAL SYSTEM
RAM 1500 2012 060000 ENGINE AND ENGINE COOLING
RAM 1500 2012 110000 ELECTRICAL SYSTEM
RAM 1500 2012 060000 ENGINE (PWS)
RAM 1500 2012 110000 ELECTRICAL SYSTEM
RAM 1500 2012 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2012 110000 ELECTRICAL SYSTEM
RAM 1500 2012 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2012 110000 ELECTRICAL SYSTEM
RAM 2500 2012 060000 ENGINE AND ENGINE COOLING
RAM 2500 2012 110000 ELECTRICAL SYSTEM
RAM 2500 2012 060000 ENGINE (PWS)
RAM 2500 2012 110000 ELECTRICAL SYSTEM
RAM 2500 2012 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 2500 2012 110000 ELECTRICAL SYSTEM
RAM 2500 2012 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 2500 2012 110000 ELECTRICAL SYSTEM
RAM 3500 2012 060000 ENGINE AND ENGINE COOLING
RAM 3500 2012 110000 ELECTRICAL SYSTEM
RAM 3500 2012 060000 ENGINE (PWS)
RAM 3500 2012 110000 ELECTRICAL SYSTEM
RAM 3500 2012 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 3500 2012 110000 ELECTRICAL SYSTEM
RAM 3500 2012 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 3500 2012 110000 ELECTRICAL SYSTEM
RAM 1500 2011 060000 ENGINE AND ENGINE COOLING
RAM 1500 2011 110000 ELECTRICAL SYSTEM
RAM 1500 2011 060000 ENGINE (PWS)
RAM 1500 2011 110000 ELECTRICAL SYSTEM
RAM 1500 2011 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 1500 2011 110000 ELECTRICAL SYSTEM
RAM 1500 2011 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 1500 2011 110000 ELECTRICAL SYSTEM
RAM 2500 2011 060000 ENGINE AND ENGINE COOLING
RAM 2500 2011 110000 ELECTRICAL SYSTEM
RAM 2500 2011 060000 ENGINE (PWS)
RAM 2500 2011 110000 ELECTRICAL SYSTEM
RAM 2500 2011 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
RAM 2500 2011 110000 ELECTRICAL SYSTEM
RAM 2500 2011 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAM 2500 2011 110000 ELECTRICAL SYSTEM

Related CHRYSLER Recalls

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (9003968) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.