TSB: RAM 1500, 2500, 3500 (2014–2017)

Bulletin 9003216 — March 8, 2017

Bulletin Details

Bulletin ID9003216
ManufacturerRAM
Models1500, 2500, 3500
Model Years2014–2017
Date IssuedMarch 8, 2017
Date Added to NHTSAAugust 8, 2022
ComponentVISIBILITY
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fo

Affected Vehicles

MakeModelYearComponent
RAM 1500 2017 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 1500 2017 130000 VISIBILITY
RAM 1500 2017 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 2500 2017 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 2500 2017 130000 VISIBILITY
RAM 2500 2017 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 3500 2017 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 3500 2017 130000 VISIBILITY
RAM 3500 2017 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 1500 2016 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 1500 2016 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 1500 2016 130000 VISIBILITY
RAM 2500 2016 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 2500 2016 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 2500 2016 130000 VISIBILITY
RAM 3500 2016 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 3500 2016 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 3500 2016 130000 VISIBILITY
RAM 1500 2015 130000 VISIBILITY
RAM 1500 2015 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 1500 2015 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 2500 2015 130000 VISIBILITY
RAM 2500 2015 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 2500 2015 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 3500 2015 130000 VISIBILITY
RAM 3500 2015 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 3500 2015 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 1500 2014 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 1500 2014 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 1500 2014 130000 VISIBILITY
RAM 2500 2014 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 2500 2014 130000 VISIBILITY
RAM 2500 2014 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RAM 3500 2014 130000 VISIBILITY
RAM 3500 2014 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
RAM 3500 2014 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Related RAM Recalls

CampaignModelYearComponentSummary
1500 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
2500 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
2500 2023 POWER TRAIN:AUTOMATIC TRANSMISSION:CO... Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. ...
2500 2024 POWER TRAIN:AUTOMATIC TRANSMISSION:CO... Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. ...
2500 2026 POWER TRAIN:AUTOMATIC TRANSMISSION:CO... Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized RAM dealer. Bring this bulletin ID (9003216) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.