Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Nov 3, 2025
The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may ... Read more
Incident date: Nov 3, 2025
The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may ... Read more
Incident date: Nov 3, 2025
The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may ... Read more
Incident date: Aug 13, 2026
I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-g... Read more
Incident date: Aug 13, 2026
I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-g... Read more
Incident date: Aug 13, 2026
I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-g... Read more
Incident date: Sep 3, 2026
While drive northbound on [XXX] departing [XXX] and entering [XXX], the rear passenger wheel snapped off of the truck carrying sing loss of control and the truck hit a concrete median damaging the the front driver’s side bumper and forcing it into the front driver’s side wheel flattening it. Upon colliding into the concrete median no airbags deployed. Myself as the driver suffered soft tissu... Read more
Crash
1 injured
Incident date: Sep 3, 2026
While drive northbound on [XXX] departing [XXX] and entering [XXX], the rear passenger wheel snapped off of the truck carrying sing loss of control and the truck hit a concrete median damaging the the front driver’s side bumper and forcing it into the front driver’s side wheel flattening it. Upon colliding into the concrete median no airbags deployed. Myself as the driver suffered soft tissu... Read more
Crash
1 injured
Incident date: Sep 4, 2026
Recall 01A was performed on my vehicle, but the replacement fuel pump failed again, contaminating the entire fuel loop with metal shavings and risking sudden engine stalling in traffic
Incident date: Aug 24, 2026
High pressure fuel pump recall failed and put my life in danger ⚠️ Terrible experience not only for me but it put in danger a Semi truck driver and others almost got killed
Incident date: Sep 7, 2026
My truck all of sudden put up the ABS light, traction control light, emergency brake light and loss of cruise control. Had it test at an O'reilly and has a C-2200-49 ABS module failure internal module failure.
Incident date: Sep 7, 2026
My truck all of sudden put up the ABS light, traction control light, emergency brake light and loss of cruise control. Had it test at an O'reilly and has a C-2200-49 ABS module failure internal module failure.
Incident date: Sep 7, 2026
My truck all of sudden put up the ABS light, traction control light, emergency brake light and loss of cruise control. Had it test at an O'reilly and has a C-2200-49 ABS module failure internal module failure.
Incident date: Aug 28, 2026
Intermittent loss of power stering
Incident date: Sep 8, 2026
While making a left turn the steering wheel jerked slightly and vehicle suddenly became difficult to steer. Noted a red flashing steering wheel icon with a red flashing exclamation mark icon on the instrument panel. An accident was narrowly avoided only due to the strength of the driver to manually turn the vehicle sufficiently to avoid collision. Mechanic diagnosis is that the Electronic Steering... Read more
Incident date: Sep 3, 2026
side air bag is at body shop waiting on estimate. side impact wife driving 30 mph hit in left side started at A post ripped through drivers door crushed outer and inside rocker panels. has dent into cab area. Wife was taken to hospital in a neck brace with large Hematoma above left eye from head bouncing off side window. Vechicle has not been inspectied by anybody other than body shop. Truck is n... Read more
Crash
1 injured
Incident date: Sep 9, 2026
Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being a... Read more
Incident date: Sep 9, 2026
Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being a... Read more
Incident date: Sep 9, 2026
Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being a... Read more
Incident date: Sep 9, 2024
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was called several times, and the vehicle was taken to the dealer, where it was confirmed that the parts were on backorder. The contact had stopped u... Read more
Incident date: Sep 9, 2024
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was called several times, and the vehicle was taken to the dealer, where it was confirmed that the parts were on backorder. The contact had stopped u... Read more
Incident date: Sep 9, 2024
The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was called several times, and the vehicle was taken to the dealer, where it was confirmed that the parts were on backorder. The contact had stopped u... Read more
Incident date: Sep 9, 2026
In February 2026, Stellantis issued an urgent safety recall (03D/26V-059) for trailer lighting and trailer brakes. To date, those parts have been unavailable at local dealerships here in the Phoenix, AZ, area. I have towed a trailer without lights at night because of this issue. If this issue is urgent (which I believe it is), then Stellantis needs to crank out the parts and get them to dealers... Read more
Incident date: Feb 1, 2026
The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The contact stated that the front passenger’s side of the vehicle sustained severe damage. The vehicle wa... Read more
Crash
Incident date: Mar 15, 2026
My 2018 Ram 2500 has a safety recall (C4B/NHTSA 24V - 896) for BRAKES AND TRACTION CONTROL and the remedy for this condition is "NOT CURRENTLY AVAILABLE" ??? I have contacted FCA recall assistance center and 2 different dealers and they all are "SORRY" but say there is nothing they can or will do. One dealer offered to replace the defective part with another defective part if I was willing to pa... Read more
Incident date: Mar 15, 2026
My 2018 Ram 2500 has a safety recall (C4B/NHTSA 24V - 896) for BRAKES AND TRACTION CONTROL and the remedy for this condition is "NOT CURRENTLY AVAILABLE" ??? I have contacted FCA recall assistance center and 2 different dealers and they all are "SORRY" but say there is nothing they can or will do. One dealer offered to replace the defective part with another defective part if I was willing to pa... Read more
Incident date: Sep 7, 2026
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ c... Read more
Incident date: Sep 7, 2026
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ c... Read more
Incident date: Sep 7, 2026
On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ c... Read more
Incident date: Sep 9, 2026
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The cont... Read more
Incident date: Sep 9, 2026
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The cont... Read more
Incident date: Sep 7, 2026
On XXX at approximately 1:00 PM, while driving my 2022 Ram 1500 3.0L EcoDiesel on [XXX] east of [XXX]/north of [XXX], a rigid metal diesel fuel supply tube fractured at approximately 49,209 miles. The failure caused a substantial uncontrolled release of diesel fuel into the engine compartment and underneath the vehicle. Diesel fuel traveled underneath the truck and contaminated portions of the rea... Read more
Incident date: Sep 1, 2026
No warnings for power steering going out it just completely went out.
Incident date: Aug 18, 2026
ABS, BRAKE & TRACTION CONTROL lights are illuminated while the engine is running. Diagnostics show code C2200-49 indicating ABS module failure. New module is unavailable & has reportedly been so for several years.
Incident date: Sep 7, 2026
ESC, ABS, BRAKE lights illuminated. ABS, ESC, Trailer Brake Controller, Cruise control disabled. Mechanic reports ABS Module failure. Nor repair parts available, parts backorder with no expected date.
Incident date: Sep 3, 2026
We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my destination when I noticed smoke coming from under the hood on passenger side and flames coming from under hood on passenger side of the hood. I stopped the truck/ camper. Three of us had extinguishers tr... Read more
Fire
Incident date: Sep 3, 2026
We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my destination when I noticed smoke coming from under the hood on passenger side and flames coming from under hood on passenger side of the hood. I stopped the truck/ camper. Three of us had extinguishers tr... Read more
Fire
Incident date: Nov 1, 2025
towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
Incident date: Nov 1, 2025
towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
Incident date: Aug 17, 2026
I was driving with my family when I lost power steering and every warning light on my dash lit up. The truck then started lunging. The dealership came and picked up the truck. They told me the power steering control module on the rack and pinion failed sending a signal to the computer that everything failed at once, steering, shifting, traction control, temp gage, abs.... everything
Incident date: Aug 17, 2026
I was driving with my family when I lost power steering and every warning light on my dash lit up. The truck then started lunging. The dealership came and picked up the truck. They told me the power steering control module on the rack and pinion failed sending a signal to the computer that everything failed at once, steering, shifting, traction control, temp gage, abs.... everything
Incident date: Aug 17, 2026
I was driving with my family when I lost power steering and every warning light on my dash lit up. The truck then started lunging. The dealership came and picked up the truck. They told me the power steering control module on the rack and pinion failed sending a signal to the computer that everything failed at once, steering, shifting, traction control, temp gage, abs.... everything
Incident date: Oct 24, 2024
The vehicle developed a turn-signal malfunction in which the turn signal would not operate/cancel properly. An authorized Ram dealership inspected the vehicle and diagnosed a failed Steering Column Control Module (SCCM) that required replacement. The part was backordered for approximately four months. I was later advised to contact another authorized Ram dealership that had the part available, and... Read more
Incident date: Oct 24, 2024
The vehicle developed a turn-signal malfunction in which the turn signal would not operate/cancel properly. An authorized Ram dealership inspected the vehicle and diagnosed a failed Steering Column Control Module (SCCM) that required replacement. The part was backordered for approximately four months. I was later advised to contact another authorized Ram dealership that had the part available, and... Read more
Incident date: Oct 24, 2024
The vehicle developed a turn-signal malfunction in which the turn signal would not operate/cancel properly. An authorized Ram dealership inspected the vehicle and diagnosed a failed Steering Column Control Module (SCCM) that required replacement. The part was backordered for approximately four months. I was later advised to contact another authorized Ram dealership that had the part available, and... Read more
Incident date: Aug 28, 2026
BULLITIN TSB 23 098 23 SLIDING REAR WINDOW LEAK PROBLEM FOR 2019-2021 DODGE RAM 1500. DEALER CHARGED $1,247.51 FOR THE REPAIR OF REPLACING THE WINDOW AND FRAME. ALSO THE WIRELESS CONTROL MODULE UNDER THE BACK SEAT ZAPPED OUT AND HAD TO BE REPLACED FROM THE WATER DAMAGE COSTING US $2,395.28. BULLITIN STELLANTIS ISSUED A WARRANTY EXTENSION XL1 ALONGSIDE THIS BULLETIN EXTENDING THE BACKLITE WARRANT... Read more
Incident date: Sep 10, 2024
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the braking system error message was displayed. The dealer was made aware of the failure. The vehicle was taken to the dealer. The vehicle was inspected, and the dealer confirmed that the failure was associated with an unrepaired recall repair. The contact was informed that parts were unavailable for t... Read more
Incident date: Aug 10, 2026
The vehicle has failed to start and left me stranded multiple times. The concerning thing here is, upon jumping the vehicle, there were no concerning lights just a single check engine light. I was driving directly to the dealer for a repair. All was fine for about 10 minutes. Then, I hit the brakes and all warning lights came up and the brakes STOPPED WORKING. The pedal was soft and going nearly t... Read more
Incident date: Aug 10, 2026
The vehicle has failed to start and left me stranded multiple times. The concerning thing here is, upon jumping the vehicle, there were no concerning lights just a single check engine light. I was driving directly to the dealer for a repair. All was fine for about 10 minutes. Then, I hit the brakes and all warning lights came up and the brakes STOPPED WORKING. The pedal was soft and going nearly t... Read more
Incident date: Aug 29, 2026
On the morning of August 29th around 8:10am the Ram truck caught fire under the hood with the engine/ignition off, after it was driven around the yard lot and shut off. The fire seems to have originated in the center of the engine on the drivers side of the cylinder head. Mimicking the same patterns as the recall #13A in regards to the heated grid recall that was performed in March of 2025, @12133... Read more
Fire